Other Information
Troubleshooting
Perform the adjustments according to Instruction Manual. If the problem still exists and you cannot correct the problem, stop using the DISPLAY and contact your dealer or the nearest service center for further assistance.
SYMPTOMS | CHECK ITEMS | |
| Make sure the power cord is firmly plugged in the | |
No picture | socket. | |
a) Power indicator | Make sure the power switch is turned on. | |
does not light up. | Make sure the AC socket is OK. | |
| Check the Remote control. It may need new batteries | |
No picture | Make sure the DISPLAY is ON | |
b) Power indicator | Check if the signal cable is properly connected. | |
is green. | Increase the CONTRAST and/or BRIGHTNESS. | |
No Picture | The DISPLAY is on power saving mode, touch the | |
keyboard or the mouse. | ||
c) Power indicator | ||
Make sure the DISPLAY is ON. | ||
is red. |
| |
Make sure the signal cable is properly connected. | ||
| ||
Unclear picture, | Make sure the TV signal is being received or cables are | |
Noise | well connected. | |
| Make sure the audio cables are properly connected. | |
No Sound | Make sure the headphone is not connected. | |
Make sure the “Mute” function is not set. | ||
| If picture is received, adjust to the TV system setting | |
| correctly. | |
Display is too | Lower the contrast and brightness from OSD or input | |
dark or too bright. | device. | |
Display is not in | Adjust the image position using | |
the center. | in OSD. (PC mode only) | |
Display vibration. | Check if the power voltage is within the spec. | |
Check if the signal cables are properly connected. | ||
This is a characteristic of liquid crystal that will not cause | ||
remains after TV | ||
a malfunction and disappear after a few minutes | ||
turns off |
| |
Distorted image | Make sure the aspect ratio is set properly. | |
Purple image | Check if Proper signal type of “Component” or “RGB” | |
setting is set. | ||
| ||
Out of Range | Check if the input signal is acceptable for display. | |
Green, red, blue, | This is a characteristic of liquid crystal. It will not cause a | |
white dots on | malfunction. | |
screen | ||
| ||
| Make sure battery’s power is ok, or wrong battery | |
| polarity orientation. | |
Remote control | Remove the obstacle between remote control and | |
DISPLAY. | ||
does not work | Check if one of Key buttons is stuck which may cause a | |
| malfunction. | |
| Note that the distance from DISPLAY should be less | |
| than 15”. |
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