What you must do to get service under this limited warranty

Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at 1- 888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge Ontario, Canada N1 R 7G8. Please have proof of purchase, catalogue/model and serial numbers available when calling.

Limited warranty service requires a proof of purchase of the product.

What Dimplex will do in the event of a defect

In the event a product or part covered by this limited warranty is proven to be defective in material or workmanship during (i) the 2 year limited warranty period for products other than fireplace surrounds (mantels) and trims, and (ii) the 1 year limited warranty period for surrounds (mantels) and trims, you have the following rights:

•Dimplex will in its sole discretion either repair or replace such defective product or part without charge. If Dimplex is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part.

•Limited warranty service will be performed solely by dealers or service agents of Dimplex authorized to provide limited warranty services.

•For products other than surrounds (mantels) and trims, this 2 year limited warranty entitles the purchaser to on-site or in-home warranty services. Accordingly, Dimplex will be responsible for all labour and transportation associated with repairing or replacing the product or part except as follows: (i) charges which may be levied for travel costs incurred to travel to the purchaser's site where the product is located if the purchaser's site is beyond 30 miles (48 km) from the closest service depot of Dimplex's dealer or service agent; and (ii) the purchaser is solely responsible for providing clear access to all serviceable parts of the product.

•For surrounds (mantels) and trims, this 1 year limited warranty does not entitle the purchaser to on-site or in-house warranty services. The purchaser is responsible for removal and transportation of the surrounds (mantels) and trims (and any repaired or replacement product or part) to and from the authorized dealer's or service agent's place of business. On-site or in- home services for surrounds (mantels) and trims may be performed at the purchaser's specific request and expense at Dimplex's then current rates for such services. Dimplex will not be responsible for, and this limited warranty shall not include, any expense incurred for installation or removal of the surrounds (mantels) or trims or any part thereof (or any replacement product or part) including, without limitation, all shipping costs and transportation costs to and from the authorized dealer's or service agent's place of business and all labour costs. Such costs shall be the purchaser's responsibility.

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Dimplex DF2603 What you must do to get service under this limited warranty, What Dimplex will do in the event of a defect
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DF2603 specifications

The Dimplex DF2603 is an innovative electric fire that brings both warmth and aesthetic appeal to any living space. Designed with modern technology and functionality in mind, this heater stands out for its unique combination of efficiency, design, and convenience.

One of the key features of the DF2603 is its realistic flame effect. The Optiflame® technology creates a mesmerizing illusion of flickering flames, providing a cozy ambiance without the need for actual combustion. This feature can be operated independently of the heat settings, allowing users to enjoy the visual effects year-round, regardless of the season.

In terms of heating performance, the Dimplex DF2603 is equipped with powerful fan-assisted heating. It delivers a substantial output, ensuring that spaces are warmed evenly and quickly. This electric fire is capable of providing up to 2 kW of heat, making it suitable for various room sizes. Additionally, users can select from multiple heat settings, allowing them to customize their comfort level according to their needs.

Energy efficiency is another important quality of the DF2603. The model comes with a thermal cut-off feature that prevents overheating, ensuring safety and efficiency during use. Moreover, the heater operates quietly, making it an excellent choice for bedrooms or living rooms where peace and tranquility are desired.

The design of the Dimplex DF2603 is contemporary and stylish, available in various finishes. Its sleek, minimalist appearance complements any decor style, from traditional to ultra-modern. Furthermore, the unit is easy to install and does not require any flue or chimney, making it an ideal option for those living in apartments or homes without traditional fireplace setups.

User-friendly controls enhance the experience further. The DF2603 includes remote control functionality, allowing users to adjust settings from a distance. This feature adds convenience, especially during those chilly evenings when getting up may not be preferable.

In summary, the Dimplex DF2603 electric fire is a blend of efficiency, safety, and aesthetic charm. With its realistic flame effects, powerful heating capabilities, modern design, and smart features, it’s the perfect addition to any home looking for an efficient heating solution that also serves as a stunning focal point. Whether for warmth or atmosphere, this model delivers on all fronts.
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