Dixon Aficio 1515 Machine Operation Problems

3. Troubleshooting

Machine Operation Problems

General

Display

Machine's Condition Problem/Cause Action

The machine instructs you to

wait.

The machine is wa rming up. Wait for the machine to warm-

up.

Reference

You can use Auto Start

mode during the warm-up

period. See p.31 “Auto

Start”.

You cannot enter the desired

copy set number.

The number of copies exceeds

the maximum copy quantity.

You can change the maximum

copy quantity that you can

make at a time. See “1. Max.

Copy Q'ty” in p.56 “Copier

Features”.

The machine instructs you to

enter the user code (8–digit

number).

User codes are set. Enter the user codes. See p.31

“User Codes”.

Problem Cause Action

The panel display is off. The machine is in Energy Sav-

er mode.

Turn on the operation switch.

See p.1 “Guide to Compo-

nents”

The operation switch is

turned off.

The main power switch is

turned off.

Turn on the main power

switch. See p.1 “Guide to

Components”

The power cord is unplugged. Make sure that the power cord

is plugged into the wall outlet

firmly.

Nothing happens when the

operation switch is turned on.

The main power switch is

turned off.

Turn on the main power

switch. See p.1 “Guide to

Components”.

The power cord is unplugged. Make sure that the power cord

is plugged into the wall outlet

firmly.

StellaC-EN-CopyF_V4_FM.book Page 39 Wednesday, July 4, 2001 11:23 AM

Contents

Main General Settings Guide Page Page Page What You Can Do with This Machine Copier, Facsimile, Printer, and Scanner Functions Paperless Fax Transmission Fax Transmission and Reception through the Internet Using the Scanner in a Network Environment v Administrating the Machine (Security Functions) Security Functions Monitoring the Machine Using a Computer vi 2. Combined Function Operations 3. User Tools (System Settings) vii 4. Troubleshooting 5. Other Function 6.Entering Text viii 7. Security 8. Specifications Copyrights and Trademarks Trademarks Information about Installed Software expat NetBSD Page Sablotron JPEG LIBRARY SASL MD4 MD5 Page Page Specifications Page Page Other Items 1. 2. Page 1. 3. 7. 8. 9. 14. 15. 16. 18. 19. Reading the Display and Using Keys Page 2. Combined Function Operations Page Multi-Access Multi-Access -Function compatibility Combined Function Operations pleted. 3. User Tools (System Settings) User Tools Menu (System Settings) Tray Paper Settings (See p.29 Tray Paper Settings.) General Features (See p.28 General Features.) Page User Tools Menu (System Settings) Accessing User Tools (System Settings) Changing Default Settings C D E Page Settings You Can Change with User Tools General Features Measurement Unit Tray Paper Settings Tray Paper Size:Tray 12 Paper Type:Bypass tray Page Timer Settings Page Key Operator Tools Extended Security Display/Print Counter Counter per User Code Page Program/Change/Delete Group Address Book: Print List AOF (Always On) User Code (For machines with copier function only) Registering a New User Code E F Changing a User Code E F G Deleting a User Code E F G H Displaying the Counter for Each User Code E E Clearing the Counter F Address Book To manage registered items Items to register Registering Destination Information Registering the destination name When using the fax function When using the scanner function Registering Sender Information When using the scanner function User Code (MFP) Registering a New User Code H I J Changing a User Code H J K L Deleting a User Code H J Displaying the Counter for Each User Code E F Printing the Counter for Each User Code E To print the counter for all user codes To print the counter for each user code Clearing the Counter E To clear the counter for all use codes To clear the counter for each user code Fax Destination Fax number Label Insertion International TX mode Registering a Fax Destination H I J To set the International TX mode and label insertion To use the Tone function Changing a Registered Fax H K L Deleting a Registered Fax Page E-mail Destination Registering an E-mail H I J K L M Changing a Registered E-mail H K L M N O H K M Registering Destinations to a Group Registering a New Group G Registering a Destination to a Group H K L Removing a Destination from a Group H K L Displaying the Destinations Registered in Groups H Changing a Group Name G Deleting a Group E G 70 Using the Search Function to Select a Destination Searching to select a registered destination by name Searching to select a registered destination by registration number Searching to select a registered destination by user code 72 Searching to select a registered destination by fax number Searching to select a registered destination by e-mail address 4. Troubleshooting If Your Machine Does Not Operate As You Want Page Page Page Page Page Page Selecting the Paper Size with User Tools D E 5. Other Function Other Function Page 6. Entering Text Entering Text Available Characters Keys How to Enter Text B Entering symbols B Entering numbers A Deleting characters 7. Security Security Primary Security Functions Extended Security Function C D E Operating Environment and Notes Operating Environment For Administrator For User Page 8. Specifications Main Unit Page Page Other Items Auto Document Feeder (ADF) Paper Tray Unit (Tray 2) Reference. Unusable Paper Page Page 98 V Page Page Page General Settings Guide 1515/1515PS/1515F/1515MF Operating Instructions Copy Reference RICOH COMPANY, LTD. 1515/1515PS/1515F/1515MF Placing Originals Copying Troubleshooting User Tools (Copier Features) Remarks Specifications Overseas Affiliates Page Page Page 1. Placing Originals 2.Copying 3. Troubleshooting 4. User Tools (Copier Features) 5.Remarks 6. Specifications Notice Page Page Page Page Page Fax, printer and/or scanner installed 2. 3. 5. 9. 10. 11. 15. 16. 19. Reading the Display and Using Keys Operation switch (right side of the control panel) Main power switch (left side of the ma- chine) Turning On the Main Power A B Turning On the Power A Turning Off the Power B Turning Off the Main Power A B -When the fax unit is installed Saving Energy 1. Placing Originals Non-compatible originals for the ADF Sizes Selectable as Regular Size Originals Exposure glass ADF Missing Image Area Original Orientation A B 1. 2. C Placing Originals in the ADF A B Placing Regular Size Originals A B C D A B C D E A B Initial copy display C D B 1. C 3. 4. D BB B C D E When copying onto custom C D E F When copying onto special paper C D When copying onto envelopes E G H Copier Functions Adjusting Image Density Selecting Original Type Setting Selecting Copy Paper A Preset Reduce/Enlarge B Base Point 1. A C Zoom B A C To select the ratio using { {{ {U UU U} }} } and { {{ Page Duplex 1 Sided 2 Sided Original orientation and completed copies B When placing originals on the When placing a stack of originals in the ADF One-Sided Combine 1 Sided 2 Pages C Two-Sided Combine 1 Sided 4 Pages Combine 2 Side B C If Your Machine Does Not Operate As You Want When a Message Is Displayed For messages not listed here, see General Settings Guide. Cannot dup. copy this size Cannot sort this size R If You Cannot Make Copies As You Want If You Cannot Make Copies As You Want This section explains causes and remedies when copy results are not as expect- ed. Duplex Basic Combine When Memory Is Full Memory is full. [Print] scanned orig., [Clear] to cancel/clear memory. Reset * orig., then press [Resume] to scan and copy the re- maining originals. B BB B Loading Paper D DD D Adding Toner Page Inserting Toner Accessing User Tools (Copier Features) Changing Default Settings B C D Quitting User Tools Settings You Can Change with User Tools Auto Tray Switching Original Type Setting Duplex Mode Priority Orientation Max. Number of Sets Original Count Display Reproduction Ratio Preset R/E Priority Duplex Margin Page Page Page Moving Access to the Machine Cleaning the Exposure Glass Cleaning the ADF Page Page Supplementary Information Bypass Tray Copy Preset Reduce/Enlarge Ratio (%) Original Zoom Duplex Page Page Z Page Page Page 1515/1515PS/1515F/1515MF Operating Instructions Copy Reference RICOH COMPANY, LTD. 1515/1515PS/1515F/1515MF Placing Originals Copying Troubleshooting User Tools (Copier Features) Remarks Specifications Overseas Affiliates Operating Instructions Printer Reference 1 Printer Reference 1 Page Page Page 2. Preparing to Print Page Page Page 2. 3. 5. 8. 9. Reading the Display and Using Keys 2. Preparing to Print Preparing the Machine Connecting the Machine Requirements Connecting the Machine to the host using a USB cable A A B Parallel Connection IEEE 1394 (SCSI print) Connection C B C 1. 2. D Setting custom size paper B C D E F G Setting thick paper or OHP transparencies D E Setting envelopes D E G H I Installing the Software Auto Run Quick Install Page Installing the PCL 6/5e and RPCS Printer Driver Page NetBEUI IPP J K User Code Default Printer L M Changing port settings A B A B F C D Page Page Page Page Page When connecting with USB 2.0 When connecting with the network When connecting with IEEE 1394 Page Page Page Page Page H Installing the Printer Driver Using IEEE 1394 Windows 2000 A B Page Page Page C D E Using Adobe PageMaker Version 6.0, 6.5, or 7.0 Software and Utilities Included on the CD- ROM Printer Drivers Software and Utilities Page Page W Page Page Page Page Operating Instructions Printer Reference 1 Printer Reference 1 Page Page Page Page 1. Setting Up the Printer Driver and Canceling a Print Job 2. Troubleshooting 3. Printer Features 4. Appendix Page Page Page 1. Setting Up the Printer Driver and Canceling a Print Job Accessing Printer Properties Page Page Page Page Canceling a Print Job Page Page 2. Troubleshooting Error & Status Messages on the Display Before turning the main power off, see Turning On the Power, Copy Refer- ence. Status messages Alert messages Error & Status Messages on the Display Page The Machine Does Not Print The Machine Does Not Print Page The Machine Does Not Print When the machine is connected to the computer using the interface cable Page Other Printing Problems Other Printing Problems Page Other Printing Problems If the problem cannot be solved, contact your sales or service representative. 3. Printer Features Printer Features Menu Printer Features Adjusting Printer Features C D Printer Features Parameters Paper Input Bypass Paper Size List/Test Print Multiple Lists Page Page 29 Maintenance Menu Protect Setting Menu Protect C D E F G Page System Printer Language Sub Paper Size Page Size Letterhead Setting Host Interface PCL Menu Page PS Menu Data Format Resolution Page 4. Appendix Collate Page System Settings (Parallel Connection) Page Options Page B O Page Page Page Operating Instructions Scanner Reference Page Page Page 1. Network Scanner 2. Preparations for Use as a Network Scanner 3. Setting Originals 4. Sending Scan Files by E-mail iv 5. Using the Network Delivery Scanner Function 6. Using the Network TWAIN Scanner Function 7. Appendix Symbols Names of Major Components and Software Page 1. Network Scanner Outline E-mail 2. 3. 2. 3. 2. Control Panel 1. 2. 3. 4. Reading the Display and Using Keys 1. 2. 3. 4. Page 9 2. Preparations for Use as a Network Scanner Initial Scanner Setup Scanner Features Scan Settings Destination List Settings B C D E G CC C to F FF Scan Settings Default Scan Settings Orig. Orientation Priority Original Type Setting Selecting a custom size A B C When using the Auto Document Feeder When using the exposure glass cover Send Settings TWAIN Standby Time File Type Priority Compression Print&Del. Scanner Journal Divide & Send E-mail E-mail Informatn. Language Sender's Name Default Installing Software Auto Run Program Installing Software The installing sequence using Auto Run is as follows. Installation Sequence 18 Software for Using a Network TWAIN Scanner Using Windows 95/98/Me/2000/XP or Windows NT 4.0 A B C Page Software Supplied on CD-ROM DeskTopBinder V2 Lite File storage folder System requirements Page Software installed with ScanRouter V2 Lite Page 3. Setting Originals Placing Originals Specifying original orientation and setting originals Placing on the Exposure Glass A R 1. R C D Placing in the Auto Document Feeder A C Original Orientation Scanning Originals in Several Times using the Exposure Glass 4. Sending Scan Files by E- mail Preparation for Sending by E-mail 3 E-mail Screen These screens are shown when using the machine for e-mail . Main display When a destination is selected 1. Sending Scan Files by E-mail Procedure for Sending by E- mail B C D 34 Using a Quick Dial key to select a destination Searching to select a destination by name Selecting a destination from Searching to select a destination by registration number 36 Searching to select a destination by e-mail address 37 Manual entry of an e-mail address Checking selected destinations G 38 H Using a Quick Dial key to select a sender 39 Searching to select a sender by name 40 Selecting a sender from 41 Searching to select a sender using a registration number 42 Searching to select a sender by e-mail address I 44 Manual entry of a subject Selecting a subject from the list J K 45 Checking the Status of E-mail Items that can be checked B C Page 5. Using the Network Delivery Scanner Function Preparation for Delivering 3 4 48 Network Delivery Scanner Screen These screens are shown when using the machine as a network delivery scanner. Main display When a destination is selected 1. 3. Scanner 4. 5. 6. Delivering Scan Files Delivery Procedure B C D 51 Using a Quick Dial key to select a destination Searching to select a destination by name 52 When selecting a destination from Destination List Searching to select a destination by registration number 53 Searching to select a destination by comment 54 Manual entry of a destination Checking selected destinations 55 G Using a Quick Dial key to select a sender 56 Searching to select a sender by name 57 When selecting a sender from Searching to select a sender by registration number H 59 Manual entry of a subject When selecting a subject from the list I J 60 Checking the Status of Delivery Items that can be checked B C 6. Using the Network TWAIN Scanner Function Preparation for Using the Network TWAIN Scanner Network TWAIN Scanner Screen Scanning Originals A B C 63 D E - -- -Editing and printing scan files Functions of the TWAIN Driver 7. Appendix Relationship between Resolution and File Size When using the Auto Document Feeder When using the exposure glass cover Max. Number of Addresses Which Can Be Specified ified using the registered ones. Troubleshooting When the Delivery Function Does Not Work When Scanning Is Not Performed as Expected When an Error Message Appears on the Control Panel Page When an Error Message Appears on the Client Computer Updating destination list. Reselect destination(s) or sender's name lat- er. Updating destination list has failed. Try again? Page fication, network traffic, and software, etc.), and original types. 73 O 74 Page Page Operating Instructions Facsimile Reference <Basic Features> <Basic Features> Page Page Page 2.Faxing 3. Using Internet Fax Functions 4.Programming 5. Troubleshooting Symbols Page 1. 2. 8. 9. 10. 15. 16. 17. Features Programmed by Default 21. Reading the Display Reading the display and using keys 1. 2. 3. 5. When Internet Fax Settings is ON 1. Standby display Page User code entry display A 2. Faxing Transmission Modes Memory Transmission Immediate Transmission Switching between Memory Transmission and Immediate Transmission How to place A4, B5 JIS (Japanese Industrial Standard), A5, 51/2" 81/2" and 81/2" 11" size originals How to place A5, 51/2" 81/2" and B5 JIS size originals A 1. 2. B Placing Originals in the ADF A B Originals unsuitable for the ADF Memory Transmission A B C F D E -Sending originals using the -Broadcasting Sequence -Checking the Transmission Progress Canceling a Memory Transmission Before the Original Is Scanned While the Original Is Being While the Original Is Being Transmitted or Before the Transmission Is Started Page Immediate Transmission A B C D -Sending originals using the Canceling an Immediate Transmission Scan Settings Resolution Original Type Image Density (Contrast) Mixing Scan Settings for a Multiple Page Original When placing originals on the exposure glass A B C Page Specifying a Destination Fax number E-mail address Destination list Entering a Fax Number C D Entering an E-mail Address A B C Using the Destination List Specifying a destination using the Quick Dial key A Specifying a group of destinations using the Quick Dial key B Checking the Specified A C Searching for a Destination Search by Destination Name Select by Display Destination List Specifying a Registration Number Search by Fax Number Page Specifying a Registration Number B D Search by Fax Number C E H Search by E-mail Address C E H Reception Auto Switch Manual Reception Auto Reception Switching the Reception Mode Page Page 3. Using Internet Fax Functions Internet Fax Functions Internet Fax Precautions Functions Not Supported by E-mail Transmission Functions Not Supported by E-mail Reception T.37 Full Mode Page Transmitting Internet Fax Attach Subject Return Receipt B C To enter the subject directly To enter the programmed subject Setting Return Receipt E F G H I -About the E-mail Subject -E-mail Text Confirming Reception Canceling Internet Fax Transmission Before the Original Is Scanned While the Original Is Being Receiving Internet Fax Auto E-mail Reception Manual E-mail Reception A E-mail is in the server E-mail is not in the server Received Images 4. Programming Initial Settings and Adjustments Fax Header Own Name Own Fax Number (facsimile number of sender) C E Programming a Fax Header Programming an Own Name Programming an Own Fax Number Editing G Deleting Page Page 5. Troubleshooting Adjusting the Volume On Hook Mode At Transmission At Reception Page Page When Toner Runs Out B Error Messages and Their Meanings Page -Out of paper display message -Network error display message Solving Problems This table lists some common problems and their solutions. Solving Problems "Exceeded max. E-mail size." When Things Don't Go as Expected Limitation Page 72 Page Operating Instructions Facsimile Reference <Basic Features> <Basic Features> Operating Instructions Facsimile Reference <Advanced Features> <Advanced Features> Page Page Page 1. Transmission Mode 2. Communication Information 3. Other Transmission Features 4. Reception Features 5. Using Fax with Computers Sending Fax Documents from Computers........................................................45 v 6. Facsimile Features 7.Key Operator Setting 8. Solving Operation Problems 9. Appendix Symbols Page 1. Transmission Mode Sending at a Specific Time (Send Later) B C D E H User Transmission B C D When your e-mail address is programmed with the user code G E-mail Options Fax Header Print A B C Label Insertion A B C Page 2. Communication Information Canceling a Transmission B C Page Printing a List of Files in Memory (Print TX Standby File List) B B Checking the Transmission Result (TX File Status) B C Checking the Reception Result (RX File Status) B C Printing a File (Print TX Standby File) B C D Printing a File Received with Memory Lock (Print Memory Lock File) A C D Printing the Journal B Journal 1. 2. 3. 4. 6. 7. 8. 9. 10. E-mail Reception B E-mail is in the server E-mail is not in the server 3. Other Transmission Features Handy Dialing Functions Redial C On Hook Dial C D -External Telephone On Hook Dial Manual Dial Transmission Features Detecting Blank Sheet More Transmission Functions If Memory Runs Out While Storing an Original Parallel Memory Transmission Checking the Transmission Result Automatic Redial Batch Transmission ECM (Error Correction Mode) Dual Access JBIG Transmission Transmitting Journal by E-mail Journal by E-mail Printed Report Memory Storage Report Transmission Result Report (Memory Transmission) Communication Failure Report Transmission Result Report (Immediate Transmission) 4. Reception Features Reception Immediate Reception Reception resolution Memory Reception Substitute Reception Page Reception Functions Forwarding Received Documents SMTP Reception Using Internet Fax Routing E-mail Received via SMTP JBIG Reception Auto Fax Reception Power-up Printing Options Print Completion Beep Checkered Mark Centre Mark Reception Time Combine Two Originals Page Separation and Length Reduction TSI Print (Transmitting Subscriber Identification Print) When There Is No Paper of the Correct Size Priority Table Setting priority trays Just size printing 5. Using Fax with Computers Sending Fax Documents from Computers Before Use Installing the Software Auto run program Page Applications Stored on the CD-ROM LAN-Fax Driver Location of the File Operating Environment Address Book A B A C When using Windows 95/98/Me When using Windows 2000/XP or Windows Server 2003 D B C D Specifying a destination using a destination list Specifying a destination by directly entering a fax number E F Attaching a cover sheet Previewing fax images A A B C Web Browser Printing and Saving A B Printing Saving as Files Editing Address Book A B C Programming new destinations Editing programmed destinations Editing Fax Cover Sheets Creating a cover sheet Page LAN-Fax Operation Messages LAN-Fax Error Report LAN-Fax Result by E-mail Editing Receiver's Fax Information Via Web Browser When a new destination is added F Page 6. Facsimile Features Function List 62 E-mail Settings Key Operator Tools -Displays -Key Operator Code Accessing User Tools (Facsimile Features) D E Quitting Default Settings A Print List/Report Print Journal General Settings/Adjust Adjust Sound Volume Program Fax Information On Hook Release Time Set User Function Key Reception Settings Switch Reception Mode RX Mode Auto Switch Time Authorized Reception Forwarding E-mail Settings Internet Fax Settings Maximum E-mail Size SMTP RX File Delivery (SMTP Recep- tion File Delivery) Page Page 7. Key Operator Setting Key Operator Tools List Using Key Operator Settings Counters D E Forwarding D E F Quitting the forwarding function D E Forwarding Mark D E 76 User Parameters Switches and Bits User Parameter List Using Key Operator Settings Key Operator Setting 79 Changing the User Parameters F G I F and H HH H E 81 Home Position Home Position Setting Functions Key Operator Setting 82 Important Home Position Parameter List 83 Changing the Home Position F G I F to H HH H Special Senders to Treat Differently Using a Full Agreement Using a Partial Agreement 85 Authorized Reception Forwarding Memory Lock 86 D F G H 87 I Authorized RX (Authorized Reception) Forwarding 88 Memory Lock J Deleting a Special Sender 89 D E F G Programming Initial Set Up of a Special Sender D E 90 F Programming Authorized RX Programming Special RX Function Printing the Special Sender List D E Programming a Memory Lock ID D E Selecting Dial/Push Phone D E D 93 G3 Analog Line D E Extension/Outside 94 Outside Access No. 8. Solving Operation Problems When An Error Report is Printed 96 Turning Off the Main Power/In Case of a Power Failure -RDS (Remote Diagnostic System) When an Error Occurs Using Internet Fax Error Mail Notification Error Report (Mail) Server-Generated Error E-mail Page 99 9. Appendix Connecting the Machine to a Telephone Line and Telephone Connecting the Telephone Line Where to connect the machine 1. G3 interface unit connector 2. External telephone connector Specifications Compatible Machines Acceptable Types of Originals 103 -Maximum scan area Maximum Values The following list contains the maximum value for each item. Page 106 W Page Operating Instructions Facsimile Reference <Advanced Features> <Advanced Features> Network Guide Page Page Page 1. Functions Available over a Network 2. Connecting the Network Cable to the Network 3. Setting Up the Machine on a Network 4. Windows Configuration iv 5. Using the Printer Function 6. Using SmartDeviceMonitor for Client 7. Using SmartDeviceMonitor for Admin 8. Configuring the Network Interface Board Using a Web Browser 9. Appendix v Page Page Page 1. Functions Available over a Network Using the Printer Using Fax Internet Fax Internet LAN-Fax Page Page Page 2. Connecting the Network Cable to the Network Confirming the Connection 1. 2. 3. Page Connecting to the IEEE 1394 Interface A Using the IEEE 802.11b (Wireless LAN) Setting the IEEE 802.11b (Wireless LAN) Confirming the Connection A When using in infrastructure mode 1. 2. When using in ad hoc mode/802.11 ad hoc mode C D E F Page 3. Setting Up the Machine on a Network User Tools Menu (System Settings) Viewing the Information Displayed in the List Printer (LAN-Fax) Page Internet Fax Page Page E-mail Page Page Page Page Network Configuration Configuring the network using the control panel C D E Configuring the network using other utilities cating with the machine using IPX/SPX. cating with the machine using TCP/IP. 28 Settings You Can Change with User Tools Interface Settings/Network IP Address Gateway Address DNS Configuration Page Page Page Interface Settings/Print I/F Settings List File Transfer Delivery Option SMTP Server SMTP Authentication 33 POP before SMTP Reception Protocol POP3/IMAP4 Settings Page Fax Mail Reception Account Programming, changing, or deleting a subject C D Programming a subject Changing a subject 36 E Printing the interface settings lists C D E 4. Windows Configuration Configuring TCP/IP Page Page Configuring NetBEUI Page Page 5. Using the Printer Function Using the Printer Function 44 Printing without a print server Under Windows XP, you cannot print via NetBEUI using SMB. Printing with a Macintosh Page Page Printing with Windows Printing with a Windows 2000/XP, Windows Server 2003 or Windows NT 4.0 Print Server A B C E F G H Printing without a Print Server 49 NetBEUI IPP Page Printing with a Macintosh Configuring the Printer Changing the Printer Name Changing the Zone Printing with NetWare Page Page Page Page J K KK L LL L Page H I KK J K M MM M GG G N NN Page C D Page 65 6. Using SmartDeviceMonitor for Client SmartDeviceMonitor for Client Protocol Stack 66 What can it do? Page Page 69 7. Using SmartDeviceMonitor for Admin SmartDeviceMonitor for Admin Protocol Stack 70 What can it do? Page Page Page Page 8. Configuring the Network Interface Board Using a Web Browser Going to the Top Page 1. 2. 3. 4. Types of Menu Configuration and Mode Configuring the Network Interface Board Using a Web Browser 8 check the Ethernet status. Verifying the Network Interface Board Settings Configuring the Network Interface Board Settings 81 Using Help on the Web Browser Checking a Help Using the Internet Downloading and Checking Help Downloading Help A Page 9. Appendix Remote Maintenance by telnet Using telnet A B Commands List TCP/IP address Reference Changing the Interface Page 86 Access control initialization DHCP Reference Interface Priority Configuration 87 Printer status Network interface board configuration settings information System log information SNMP 88 Community name configuration Access type configuration Protocol configuration Access configuration 89 IPP Viewing setting IPP timeout configuration IPP user authentication configuration 90 Direct printing port View settings Setting timeout Bidirectional configuration for the di- rect printing port 91 SMB ROUTE SLP 92 SPRINT Viewing settings Bidirectional configuration for IEEE 1394 (SCSI print) Setting IEEE 802.11b 93 terface board is installed. Changing the host name Use the hostname command to change the printer name. msh> hostname interface_name printer_name name, it will be automatically set to the Ethernet interface. 94 WINS Viewing setting Setting WINS Server Address NBT scope ID setting A B C D Page Page Page 99 Using DHCP When a static IP address is set for both interfaces When obtaining addresses from the DHCP server When there are static IP addresses and addresses assigned by DHCP Using AutoNet 101 SNMP Supported MIBs Error Messages on the Display Messages without Code Numbers Before turning the main power off, see Turning On the Power, Copy Refer- ence. Error Messages on the Display Messages with Code Numbers A message reporting an error appears on the display as shown. Page Understanding Displayed Information Print Job Information Print Log Information Machine Status and Configuration Understanding Displayed Information 107 Machine configuration * (asterisk) is displayed with the current setting. Regarding *1-*5, see table below. 108 *1 Input Tray: Name *3 Input Tray: Status *2 Input Tray: Paper Size Configuring the Network Interface Board Page Understanding Displayed Information Page Message List System Log Information Page Page Page Page Page Page When Using Windows Terminal Service/MetaFrame Operating Environment Supported Printer Drivers Limitation 121 When using [Printer driver replica- tion] (MetaFrame) 122 Precautions Connecting a Dial-Up Router to a Network When using NetWare (file server) Configuring the router Configuring the printer with NetWare NetWare Printing Form feed 124 Banner page Printing after resetting the machine When Using IPP with SmartDeviceMonitor for Client 125 When the IEEE 80211.b interface unit (optional) Is Installed When moving the machine If the network area provides poor ra- dio environment Page 127 B G 128 Z Page Page Page Page 1. PostScript 3 Page Page Page 1. PostScript 3 Installable Options Setting Up Options Page Printing a Document Collate Edge Smoothing Page Page Page Printer Utility for Mac Page Printer Utility for Mac Functions Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 1.Basics 2.Copying 3.Troubleshooting 4.User Tools (Copier Features) 5.Remarks Page Page Page Page Fax and/or printer installed 1. 2. 5. 7. 8. 13. 14. 15. 16. 23. Panel Display Displays and Key Operations Copy display 1. 2. 1. Basics Page Page Non-recommended originals for the document feeder (ADF) Original Sizes and Scanning Area/Missing Image Area Basics Important Non-recommended Paper Page Toner Page Page Page Page Loading Originals in the Document Feeder (ADF) A B Placing Standard Size C A Page Basic Functions Adjusting Copy Image Density Selecting an Original Type Page Sort Sort Sort B C D B 3. Page When copying onto standard B When copying onto custom size copy paper C Page Other Functions User Codes Setting the User Code E Page Preset Reduce/Enlarge Page Zoom B When using the 0 or 1 key When using the number keys Combine Portrait (K KK 12 12 K) originals Landscape (L LL C Copying The following shows the combinations of functions. Machine Operation Problems General Cannot Make Clear Copies R Cannot Make Desired Copies Cannot Make Desired Copies Combine h Loading Paper h Changing the Toner Cartridge Page h Clearing Misfeeds Page Page Page Page Page Accessing the User Tools (Copier Features) Exiting the User Tools Page Copier Features Settings You Can Change with the User Tools Page Page Page Page Access to Machine Cleaning the Exposure Glass Cleaning the Document Feeder (ADF) Page Mainframe Page Page Document Feeder (ADF) (Option) 32MB Copier Memory Unit (Option) Page Page Page Page Page Page Page Page Specification Page 1.Modes 2.User Tools (System Settings) Page Additional Functions Provided by Internal Copy Mode Facsimile Mode (Option) Printer Mode (Option) 1. Modes Modes Multi-access -Sample operations For details on operations under other conditions, contact your service represen- tative Page Copy Mode Changing to Copy Mode Facsimile Mode Printer Mode Changing to Printer Mode Printing 2. User Tools (System Settings) Keys for User Tools (System Settings) When the machine has the copier feature only When the machine has the printer and/or fax feature 2. 11. 13. Accessing the User Tools (System Settings) Exiting from the User Tools Printing the Counter Value B Page For details about how to access the user tools, see p.13 User Tools Menu (System Settings). System Settings Page Page Page Page Page Page Page Page Page Page 1.Basics 2.Copying 3.Troubleshooting 4.User Tools (Copier Features) 5.Remarks Page Page Page Page Page Fax and/or printer installed 1. 2. 5. 7. 8. 13. 14. 15. 16. 23. Panel Display Displays and Key Operations Copy display 1. 2. 1. Basics Page Page Non-recommended originals for the document feeder (ADF) Original Sizes and Scanning Area/Missing Image Area Basics Non-recommended Paper Page Toner Page Page Page Page Loading Originals in the Document Feeder (ADF) A B Placing Standard Size C A Page Basic Functions Adjusting Copy Image Density Selecting an Original Type Page Sort Sort Sort B C D B 1. C 3. 4. D E When copying onto OHP transparencies Page Page Other Functions User Codes Setting the User Code E Auto Start Preset Reduce/Enlarge Page Zoom B When using the 0 or 1 key When using the number keys Combine Portrait (K KK 12 12 K) originals Landscape (L LL C Combination Chart The following shows the combinations of functions. Page Machine Operation Problems General Cannot Make Clear Copies R Cannot Make Desired Copies Cannot Make Desired Copies Combine h Loading Paper Page h Changing the Toner Cartridge h Changing the Toner Cartridge h Clearing Misfeeds Page Page Page Page Selecting the Paper Size with the User Tools F E DD D F When you have selected "Custom Size" on step E Page Accessing the User Tools (Copier Features) Exiting the User Tools Page Copier Features Settings You Can Change with the User Tools Page Page Page Page Access to Machine Cleaning the Exposure Glass Cleaning the Document Feeder (ADF) Page Mainframe Page Page Document Feeder (ADF) (Option for Type 1) Paper Tray Unit (Option) 32MB Copier Memory Unit (Option) Page Page Page Page System Settings Page Page Specification Page 1.Modes 2.User Tools (System Settings) Page Page Additional Functions Provided by Internal Copy Mode Facsimile Mode (Option for Type 1) Printer Mode (Option) Page 1. Modes Multi-access -Sample operations Multi-access Copy Mode Changing to Copy Mode Facsimile Mode Printer Mode Changing to Printer Mode Printing 2. User Tools (System Settings) Keys for User Tools (System Settings) When the machine has the copier feature only When the machine has the printer and/or fax feature 2. 11. 13. Accessing the User Tools (System Settings) Exiting from the User Tools A Printing the Counter Value B Page Settings You Can Change with the User Tools For details about how to access the user tools, see p.15 User Tools Menu (System Settings). System Settings Page Page Page Page Page NOTICE Page Important Safety Instructions Caution Page Basic Features (this manual) Advanced Features 1.Getting Started 2.Faxing 3.Registering 4.Troubleshooting Page Machine Types This machine comes in three models. Front View Following illustration is for Model B. 1. 2. for Type1) Side View 1. 2. 7. 9. 10. 18. Functions Programmed by Default 25. 26. 27. Starting the Machine -Power switches Operation switch Main power switch Turning On the Power Page Page Reading the Display Reading the Display and Using Keys Standby Display Communication Display Display Prompts 2. Faxing Transmission Modes Memory Transmission Immediate Transmission Switching between Memory Transmission and Immediate Transmission Setting Originals Placing a Single Original on the Exposure Glass A 1. 2. B Loading Originals in the Document Feeder A Originals unsuitable for the Document Feeder (ADF) Original Sizes Difficult to Detect Memory Transmission A B C D Sending Originals from the Canceling a Memory Transmission Before the Start Key is Pressed While the Original is Being During Transmission Page Immediate Transmission A B C D Sending Originals from the Canceling an Immediate Transmission Before the Start key is Pressed After the Start key is Pressed Scan Settings Resolution Original Type Image Density (Contrast) A Dialing Entering Numbers Directly Using Quick Dials: Using Speed Dials: Using Groups Using Quick Dials Page D Using Groups Page Reception Modes Manual Receive Auto Receive Auto Select Selecting the Reception Mode Page 3. Registering Own Name/Fax Header/Own Fax Number Own Name Fax Header Own Fax Number (Required by inter- national law) Page Page Page Page Quick Dial F G I K Page Page Page Page Speed Dial E G H J L Page Page Page Groups Registering groups in Quick Dial keys Assigning the Group Functions to the Group key E G Page Page Page Page Page Page Page -To change and delete Quick Dials programmed as groups: Entering Characters Available Characters Keys 1. 5. A -Wild Cards Not using a wild card Using a wild card 4. Troubleshooting Adjusting Volume On Hook Transmission Reception Page Error Messages Error Messages Page When the Receive File Indicator is Lit When the Receive File Indicator is Lit Solving Problems This table lists some common problems and their solutions. Page Page Page Page Page Page Page Page Advanced Features (this manual) Basic Features 1.Transmission Options 2.Job Information 3.Other Transmission Features 4.Reception Features 5.Facsimile User Tools 6.Key Operator Settings 7.Troubleshooting 8.Appendix Page 1. Transmission Options Sending at a Specific Time (Send Later) Page Fax Header Print Label Insertion 1. 2. Calling to Request a Message (Polling Reception) Secured Polling Reception Stored ID Override Polling Reception C E G Secured Polling Reception Stored ID Override Polling Reception I File Reserve Report (Polling RX) Communication Result Report (Polling RX) Page 2. Job Information Canceling Transmission or Reception D F Printing a List of Files in Memory (Print File List) Printing a Stored Message (Print TX File) Printing a Memory-locked Message Printing the Journal Report Formats 1. 2. 3. 3. Other Transmission Features Handy Dialing Functions Chain Dial A B Page On Hook Dial A C D E Manual Dial Transmission Features SEP Code A C E Page D F When a password (SID) is necessary More Transmission Functions If Memory Runs Out While Storing an Original A When transmitting the stored pages When deleting the stored pages Broadcasting Sequence Sending a Fax Message Immediately Broadcasting : Checking Progress Automatic Redial Batch Transmission Dual Access ECM (Error Correction Mode) Parallel Memory Transmission Printed Reports File Reserve Report (Switch 03, Bit 2) Communication Result Report (Switch 03, Bit 0) Communication Failure Report (Switch 03, Bit 0) Transmission Result Report (Immediate Transmission) (Switch 03, Bit 5) 4. Reception Features General Immediate Reception Display during reception Reception resolution Printing Documents that have been Received into Memory (Substitute Reception) Screening Out Messages from Anonymous Senders When a name or fax number is re- ceived Page Printing Options Center Mark Checkered Mark TSI Print Reception Time ABC When There is No Paper of the Correct Size Priority Table Page Page 5. Facsimile User Tools User Function Keys Functions You Can Assign to User Function Keys Page Page Page Printing Reports/Lists Printing the Journal Printing a TX File List Printing the Quick Dial List Printing the Speed Dial List Printing the Group Dial List Printing the All Lists Printing the Quick Dial Label Printing the User Function List Adjusting the Display Contrast Setting the Date and Time Page Setting the Auto Ring Time Setting the Fax Reset Timer On Hook Timeout Page 6. Key Operator Settings Function List Copy this table and use it as a quick reference. Using Key Operator Settings Memory Lock G Switching Memory Lock On/Off Registering a Specified Sender for Memory Lock Deleting a Specified Sender for Memory Lock Printing a List of Specified Senders for Memory Lock Forwarding -Forwarding Mark Switching Forwarding On/Off Page Page Page Page Page Key Operator Settings User Parameters HALFTONE TRANSMISSION MODE Preparation Switches and Bits FORWARDING MARK CENTER MARK CHECKERED MARK RECEPTION TIME Page Page Page Page Page Page Page Page Page Page Page 7. Troubleshooting Reading Reports Error Report Power Failure Report Page 8. Appendix Connecting to a Telephone Line and a Telephone 1. 2. Connecting the Optional Handset and an External Telephone Specifying the handset line type Adjusting the handset bell volume Specifications Base Machine Available Options Page Maximum Values The following list contains the maximum value for each item. Advanced Transmission Features Job Information Functions selectable with the { {{ {Job Information} }} } key are as follows. User Tools User Tools Page Key Operator Tools Key Operator Tools Page Page 86 Page Page Page Manuals for This Machine ii 1.Setting Up the Printer Driver and Canceling a Print Job 2.Uninstalling the Printer Driver and Software 3.Troubleshooting 4.Using the Control Panel 5.Appendix 1. Setting Up the Printer Driver and Canceling a Print Job PCL 6/5e - Accessing the Printer Properties Windows 95/98/Me - Accessing the Printer Properties Changing the default printer settings A Page Page Page Page PostScript - Setting Up for Printing Windows 95/98/Me - Accessing the Printer Properties Changing the default printer settings A B Page Page Page Page Page Canceling a Print Job Windows 95/98/Me, Windows 2000, Windows NT 4.0 - Canceling a Print Job A B C D A B C D Page 2. Uninstalling the Printer Driver and Software Uninstalling the PCL 6/5e Printer Driver Page Uninstalling the PostScript Printer Driver Page 3. Troubleshooting Error & Status Messages on the Control Panel Page Machine Does Not Print Machine Does Not Print Other Printing Problems 4. Using the Control Panel Using the Control Panel Adjusting Printer Features Printer Features Menu Accessing the Printer Features Menu Page 27 Printer Features Parameters Job Control Menu There are four menu items in the Job Control menu. Paper Input Print Quality System PCL Menu Job Control Parameters Paper Input Page 29 System Using the Control Panel 30 PCL Menu Page Page Page 34 Network Setup Menu Network Setup Parameters Maintenance Menu A Maintenance Parameters Restarting a Printer Page 37 List Print Menu List Print Parameters Printing a Configuration Page B Page Page Adjusting System Settings Adjusting System Settings System Settings Parameters This section contains the information about the parameters used for the printer. Page 5. Appendix only Classic mode. Microsoft Windows 2000 Server Workstation operating system version 4.0 in a computer using x86 processors. Options 45 J 46