Troubleshooting
Before consulting your authorized dealer, please check the following points.
Symptom | Probable cause | Corrective action | Page | ||
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Power is not sup- | Is the power cord disconnected? | • Insert the power cord (plug) firmly. | 24 | ||
plied. |
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Is the | • After the projector goes into the | 25, 27, 44 | |||
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| state with the STAND BY indicator on, un- |
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| plug from the main power outlet, close the |
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| light- source lamp cover correctly and plug |
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| in again. |
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| Is the filter inserted correctly? | • After the projector goes into the | 25, 27, 46 | |
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| state with the STAND BY indicator on, un- |
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| plug from the main power outlet, insert the |
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| filter properly and plug in again. |
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| Has the lamp life expired? (Has the lamp time | • After the projector goes into the | 25, 27, 43, 44, 45 | |
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| reached 2000 hours?) | with the STAND BY indicator on, |
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| the main power outlet, replace |
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| lamp and plug in again. |
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| Reset the “Lamp time” after replacing the |
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| lamp. |
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Light is not emitted, | Is the lens cap removed? | • Remove the lens cap. | 24 | ||
or light is dim. |
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| Is the lamp near exhaustion? | • Check the “Lamp time” on the menu, and if | 43, 44, 45 | |
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| the lamp is near exhaustion, prepare a new |
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| lamp and install as soon as possible. |
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With power on, the | Is the air inlet or exhaust vent area blocked? | • After the projector goes into the | 7, 8, 15, 25, 27 | ||
projector works but |
| with the STAND BY indicator on, |
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stops abruptly in a |
| the main power outlet, remove any blocking |
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few minutes. |
| object and plug in again. |
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| Is the filter dirty? | • Clean filter. | 46 | |
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Video image does | Is the correct input terminal selected? | • Select the correct input with the VIDEO and | 25, 26 | ||
not appear, or audio |
| PC buttons. |
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sound does not oc- |
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cur. | Are devices connected correctly? | • Connect devices correctly. | 21, 22 | ||
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| Are signals being supplied from the connected | • Set connected devices correctly. | ||
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| devices? |
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| Are input signals (scanning frequency, etc.) | • Check if the signal is appropriate (scanning | 19, 20 | |
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| appropriate? | frequency, etc.) and input the appropriate sig- |
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| nal. |
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| Is “Brightness” adjusted correctly? | • Adjust “Brightness” using the menu. | 37 | |
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| Is volume level set at minimum? | • Adjust volume with the VOLUME buttons. | 27 | |
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| Are video and audio temporarily turned off by | • Press the HIDE button to turn video and au- | 29 | |
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| the HIDE button being pressed? | dio on. |
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