Dynex DX-LCD19 Troubleshooting

Troubleshooting 35

Troubleshooting

Before calling for service, try the following:

Problem	Possible solution
TV does not turn on.	• Make sure that the power cord is plugged in, then
	press .

•Make sure that the remote control batteries are not dead. Replace the batteries, if necessary.

No picture or sound.	• Make sure that the sleep timer is turned off.
	• Make sure that the antenna or cable is connected
	correctly and securely.
	• Press DISPLAY to make sure that you have the correct
	video source selected.
No sound, but picture is good.	• Make sure that the sound is not muted.
	• Make sure that the volume is not set too low.
	• Try another station. The station may be having
	difficulties.
	• If you connected external speakers, make sure that
	they are connected securely and correctly.
Poor sound, but picture is good.	• Try another station. The station may be having
	difficulties.
	• If you connected external speakers, make sure that
	they are connected securely and correctly.
Poor picture, but sound is good.	• Adjust the picture settings.
	• Make sure that the antenna or cable is connected
	correctly and securely.
	• Try another station. The station may be having
	difficulties.
Poor or no color.	• Adjust Saturation on the Video menu.
Cannot select a specific channel.	• Make sure that you have memorized channels.
	• Make sure that the channel has not been deleted from
	memory.
Remote control does not work.	• Make sure that are no obstructions between the
	remote control and the remote sensor on the front of
	your TV.
	• Make sure that the batteries are inserted correctly. The
	+ and – symbols on the batteries must match the +
	and – symbols inside the battery compartment.
	• Replace the batteries.
Picture is distorted when turning	The time interval between turning off and turning on
on TV.	your TV may have been too short. Turn off your TV,
	unplug the power cord, then plug the power cord back in
	and turn on your TV.

Note: If the preceding solutions did not work, unplug your TV, then plug it back in and turn it on.