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Troubleshooting

Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on your router.

To solve the problem:

1Log into your router.

2Open your Web browser and type the IP address of your router. (Your router’s default is 192.168.2.1.) Log into your router by clicking the Login button in the top, right-hand corner of the screen. You will be asked to enter your password. If you never set a password, leave the password field blank, then click Submit.

3Click the Wireless tab on the left of your screen. Select the Encryption or Security tab to go to the security settings page.

4Select 128-bit WEP from the drop-down menu.

5After selecting your WEP encryption mode, you can type your hex WEP key manually, or you can type a passphrase in the Passphrase field, then click Generate to create a WEP key from the passphrase. Click Apply Changes to finish. You must now set all of your clients to match these settings. A hex (hexadecimal) key is a combination of numbers and letters from A-F and 0-9. For 128-bit WEP, you need to enter 26 hex keys.

For example: C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key

6Click Apply Changes to finish. Encryption in your router is now set. Each of your computers on your wireless network will now need to be configured with the same security settings.

Caution: If you are configuring your router from a computer with a wireless client, you will need to ensure that security is turned on for this wireless client. If this is not done, you will lose your wireless connection.

Note to Mac users: Original Apple AirPort products support 64-bit encryption only. Apple AirPort 2 products can support 64-bit or 128-bit encryption. Check your Apple AirPort product to see which version you are using. If you cannot configure your network with 128-bit encryption, try 64-bit encryption.