Troubleshooting

63

Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Dynex client card (wireless network card or adapter).

Solution: The client card must use the same key as your router. For instance, if your router uses the key 00112233445566778899AABBCC, then the client card must be set to the exact same key.

To solve the problem:

1Double-click the Signal Indicator icon to bring up the Wireless Network Utility screen. Click the Advanced button to view and configure more options of your client card.

2Click the Wireless Network Properties tab, then select a network name from the Available Networks list and click the Properties button.

3 Under Data Encryption, select WEP.

4Make sure that the The key is provided for me automatically box at the bottom is unchecked. If you are using this computer to connect to a corporate network, consult your network administrator to see if this box needs to be checked.

5Type your WEP key in the Network key box.

Important: A WEP key is a combination of numbers and letters from A-F and 0-7. For 128-bit WEP, you need to enter 26 keys. This network key needs to match the key you assign to your router.

For example: C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key6Click OK, then click Apply to save the settings.

If you are NOT using a Dynex wireless client card, consult the manufacturer’s user manual for that wireless client card.

Problem: Do Dynex products support WPA/WPA2?

Solution:

Note: To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this publication, a security patch download is available, for free, from Microsoft. This patch works only with the Windows XP operating system.

Download the patch here:

http://www.microsoft.com/downloads/details.aspx?FamilyID=009d8425-ce2b-47a4-abec- 274845dc9e91&displaylang=en

You also need to download the latest driver for your Dynex wireless 802.11n desktop or notebook network card from the Dynex support site. Other operating systems are not supported at this time. Microsoft's patch only supports devices with WPA-enabled drivers such as Dynex 802.11n products.

Download the latest driver at http://www.dynexproducts.com.