Dynex DX-WEGRTR, DX-WGRTR Question 4: What should I do if the Easy Install Wizard does not run? , Question 5: What should I do if the Easy Install Wizard cannot find my wireless router?

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Question 4: What should I do if the Easy Install Wizard does not run?

Make sure that your computer meets the system requirements:

A PC running Windows® 2000, Windows® XP, or Windows Vista®

A Mac computer running Mac OSx 10.4x

A minimum of 64 MB RAM

A working Internet connection

An Internet browser

Note: The Dynex Wireless G Router and Wireless Enhanced G Router have been discontinued.

Windows® 7 and Windows® 8 operating systems have not been tested with these routers. The

routers may function normally with these operating systems; however, that usage is not

supported by customer support.

If your computer meets the system requirements:

1. If the Easy Install Wizard does not appear within 15-20 seconds, select your disk drive from

My Computer.

2. Double-click the file named Setup Assistant. The Easy Install Wizard should start within a few

seconds.

3. If a window opens showing the files on the CD, double-click EasyInstall.exe.

4. If the Easy Install Wizard still does not start, see Question 11 for an alternate setup method.

Question 5: What should I do if the Easy Install Wizard cannot find my wireless router?

Make sure that your cables are correct and secure. See Question 2 for connection information.

Unplug the power cord from the wireless router for 10 seconds, then reconnect the power cord.

Make sure that the wireless router's Power light is on and solid green. If not, make sure that the

power cord is correctly connected to the wireless router and plugged into a wall outlet.

Try shutting down and restarting your computer, then rerun the Easy Install Wizard.

There may be third-party firewall software installed on the computer attempting to access the

Internet. Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection,

McAfee Personal Firewall, and Norton Personal Firewall. You can determine if the firewall

software is preventing Internet access by temporarily turning it off. If Internet access works

correctly while the firewall is disabled, change the firewall settings to function properly when it is

turned on.

Note: See the instructions provided by the publisher of your firewall software for information on

configuring the firewall to allow Internet access.

If the Easy Install Wizard is still unable to find the router, see Question 11 for an alternative setup

method.

Question 6: What should I do if the Easy Install Wizard cannot connect my wireless router to the Internet?

Use the troubleshooting suggestions within the Easy Install Wizard. If the troubleshooting screen

does not open automatically, click the Troubleshoot button in the lower, right corner of the Easy

Install Wizard window.

If your ISP requires a user name and password, make sure that you have typed in your user

name and password correctly. Some user names require that the ISP's domain be at the end of

the name. For example: myname@myisp.com. The @myisp.com part of the user name may

need to be typed as well as your user name.

If you continue to have no Internet connection, see Question 8 for information on manually

configuring your network settings.