If you have a question:
Mode | Problem | Causes | Remedial action | Refer | |
to take | to page | ||||
CD | The disc cannot be inserted. | Is an extra label or seal | Do not apply labels or seals | 13 | |
| The disc is ejected as soon | applied to the disc? | to the disc. |
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| as it is inserted. |
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| Or, the disc cannot be | Are there rough edges, | Try inserting another disc. | 13 | |
| ejected. | deformations or | Removed any burrs. Do |
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| The disc cannot be | damaged areas on the | not use a deformed or |
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| changed. | disc? | damaged disc. |
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| Sound skips around. | Is the disc damaged? | Try another disc. Do not |
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| Sound is intermittent. | (scratched, warped, etc.) | play a damaged disc. |
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| Sound is bad in quality. |
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| Is the disc clean? | Clean the disc. |
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| Is the player mounted at | Have your dealer check it |
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| a proper angle? | out. |
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| Is the player mounted |
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| loosely? |
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| Are you driving over a | Avoid playback while |
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| rough surface? | driving over rough surfaces. |
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| The disc cannot be ejected. | If unknown | Press the [SOURCE] button |
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| a bit longer and then press |
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| the [OPEN] button (forced |
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| Eject). |
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Mode | Problem | Causes | Remedial action to take | Refer | |
to page | |||||
Tuner | Receives | Is the antenna retracted? | Extend the antenna. |
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| no |
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| Is the tuner correctly tuned to a | Tune to a station. |
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| stations, |
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| or | station? |
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| receives |
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| Are you driving outside the service | Tune to a local station. |
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| static |
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| noise. | area of your preset stations? | (Please note, there may be |
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| no local stations servicing |
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| the area where you are |
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| currently driving.) |
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| Are you operating other equipment | Avoid operating such |
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| with a computer, or a mobile phone, | equipment while using the |
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| in your vehicle at the same time as | receiver. |
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| your receiver? |
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| Other problems may include a loose | Have your authorized |
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| or disconnected antenna cable, a | Eclipse retailer check the |
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| bad antenna cable or a bad antenna | problem. |
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