Problem | Possible Causes | Solutions | |
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| Another wireless product in the area is | Use ClearScan to change the operating frequency. | |
| on the same frequency or the signals | If problems persist, call EV at | |
| are mixing | coordination help | |
| Receiver is too close to digital signal | Move the receiver to a different location | |
Interference | processor or similar device | ||
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Strong electromagnetic field from |
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| stage lighting or other source near | Use ClearScan to change the operating frequency. | |
| the transmitter or receiver, which may | Repair or remove the source of interference. Move | |
| be producing RF noise at or near the | the receiver to a different location | |
| operating frequency |
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| RF reflective metal obstacles between | Move the obstacles, or reposition the | |
| the transmitter and receiver | receiver/antennas | |
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| Check the antenna connection and reorient the | |
| Poorly oriented beltpack antenna | bodypack so the antenna is vertical (up and down) | |
Short range or |
| and facing the receiver, if possible | |
| Squelch set too high | Check squelch setting, higher settings mean | |
| shorter range | ||
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| Faulty receiving antenna system | Check all antenna connections and reposition to be | |
| in | ||
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Can't change settings |
| Disable lockout by pressing SET for 3 seconds, | |
Lockout feature is enabled | press to display LOCK, press SET, press to | ||
on receiver | |||
| turn lock off, press SET. | ||
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