40Solutions To Common Problems
Ice Dispenser
Problem | Cause | Correction |
Dispenser will | • Water supply is not connected. | • Connect water supply (see Connecting The |
not dispense ice. |
| Water Supply section). |
| • Ice storage container is empty. | • Ensure ice maker is turned on. When the first |
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| supply of ice is dropped into the container, the |
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| dispenser should operate. |
| • Freezer temperature is set too | • Turn freezer control to a higher setting so that |
| warm. | ice cubes will be made. When first supply of ice |
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| is made, dispenser should operate. |
| • Household water line valve is | • Open household water line valve. Allow |
| not open. | sufficient time for the ice to be made. When ice |
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| is made, the dispenser should operate. |
| • Freezer door is not closed. | • Ensure freezer door is closed. (See Problem |
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| Section, Opening/Closing of Doors/Drawers) |
| • Ice dispensing arm has been | • Motor is overloaded. Motor overload protector |
| held in for more than | will reset in approximately 3 minutes. Ice can |
| minutes. | then be dispensed. |
Ice dispenser is | • Ice has melted and frozen | • Remove ice container, thaw, and empty the |
jammed. | around auger due to infrequent | contents. Clean container, wipe dry, and replace |
| use, temperature fluctuations, | in proper position. When new ice is made, |
| and/or power outages. | dispenser should operate. |
| • Ice cubes are jammed between | • Remove ice cubes that are jamming the |
| ice maker and back of ice | dispenser. |
| container. |
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| • Ice cubes are frozen together. | • Use the dispenser often so that cubes do not |
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| freeze together. |
| • Ice cubes are hollow or smaller • The ice & water filter cartridge could be | |
| than normal. | clogged. Replace the filter cartridge. Dispensing |
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| system operates best at |
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| pressure. Well water pressures should fall |
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| within this range. |
Water Dispenser
| Problem | Cause | Correction | |
| Dispenser will | • Water supply is not connected. | • Connect water supply (see Connecting The |
|
| not dispense |
| Water Supply section). | |
| water. | • Household water line valve is | • Open household water line valve. See Problem | |
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| not open. | section Ice Maker Is Not Making Ice. | |
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| • Freezer door is not closed. | • Ensure that freezer door is closed. (See Problem | |
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|
| Section, Opening/Closing of Doors/Drawers) | |
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| • Ice & water filter cartridge is | • Replace filter cartridge. | |
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| clogged. |
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| • Front filter not fully installed, if | • Push filter in until you hear two “clicks”. Filter | |
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| equipped | should be flush with cabinet. | |
| Water has an | • Water has been in the tank for | • Draw and discard |
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| odd taste and/or | a period of time. | freshen the supply and completely rinse out the | |
| odor. | • Unit not properly connected to | tank. | |
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| • Connect unit to cold water line that supplies | ||
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| cold water line. | water to the kitchen faucet. | |
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| • Tubing used in the household | • For best results, use copper tubing for water | |
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| water supply and installation | connections. | |
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| may affect water taste and |
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| odor. |
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| • Water has a high mineral | • Contact water treatment plant for help in | |
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| content. | checking water supply source. | |
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| Water pressure is | • | • Have someone turn up the | |
| extremely low. | are too low (well systems | pressure on the water pump system (well | |
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| only). | systems only). | |
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| • Reverse osmosis system is in | • It is normal for a reverse osmosis system to be | |
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| regenerative phase. | below 20 psi during the regenerative phase. | |
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