40Solutions To Common Problems

Ice Dispenser

Problem

Cause

Correction

Dispenser will

Water supply is not connected.

Connect water supply (see Connecting The

not dispense ice.

 

Water Supply section).

 

Ice storage container is empty.

Ensure ice maker is turned on. When the first

 

 

supply of ice is dropped into the container, the

 

 

dispenser should operate.

 

Freezer temperature is set too

Turn freezer control to a higher setting so that

 

warm.

ice cubes will be made. When first supply of ice

 

 

is made, dispenser should operate.

 

Household water line valve is

Open household water line valve. Allow

 

not open.

sufficient time for the ice to be made. When ice

 

 

is made, the dispenser should operate.

 

Freezer door is not closed.

Ensure freezer door is closed. (See Problem

 

 

Section, Opening/Closing of Doors/Drawers)

 

Ice dispensing arm has been

Motor is overloaded. Motor overload protector

 

held in for more than 4-5

will reset in approximately 3 minutes. Ice can

 

minutes.

then be dispensed.

Ice dispenser is

Ice has melted and frozen

Remove ice container, thaw, and empty the

jammed.

around auger due to infrequent

contents. Clean container, wipe dry, and replace

 

use, temperature fluctuations,

in proper position. When new ice is made,

 

and/or power outages.

dispenser should operate.

 

Ice cubes are jammed between

Remove ice cubes that are jamming the

 

ice maker and back of ice

dispenser.

 

container.

 

 

Ice cubes are frozen together.

Use the dispenser often so that cubes do not

 

 

freeze together.

 

Ice cubes are hollow or smaller The ice & water filter cartridge could be

 

than normal.

clogged. Replace the filter cartridge. Dispensing

 

 

system operates best at 30-100 psi water

 

 

pressure. Well water pressures should fall

 

 

within this range.

Water Dispenser

 

Problem

Cause

Correction

 

Dispenser will

Water supply is not connected.

Connect water supply (see Connecting The

 

 

not dispense

 

Water Supply section).

 

water.

Household water line valve is

Open household water line valve. See Problem

 

 

not open.

section Ice Maker Is Not Making Ice.

 

 

Freezer door is not closed.

Ensure that freezer door is closed. (See Problem

 

 

 

Section, Opening/Closing of Doors/Drawers)

 

 

Ice & water filter cartridge is

Replace filter cartridge.

 

 

clogged.

 

 

 

 

Front filter not fully installed, if

Push filter in until you hear two “clicks”. Filter

 

 

equipped

should be flush with cabinet.

 

Water has an

Water has been in the tank for

Draw and discard 10-12 glasses of water to

 

 

odd taste and/or

a period of time.

freshen the supply and completely rinse out the

 

odor.

Unit not properly connected to

tank.

 

 

Connect unit to cold water line that supplies

 

 

cold water line.

water to the kitchen faucet.

 

 

Tubing used in the household

For best results, use copper tubing for water

 

 

water supply and installation

connections.

 

 

may affect water taste and

 

 

 

 

odor.

 

 

 

 

Water has a high mineral

Contact water treatment plant for help in

 

 

content.

checking water supply source.

 

 

 

 

 

 

Water pressure is

Cut-off and cut-on pressures

Have someone turn up the cut-off and cut-on

 

extremely low.

are too low (well systems

pressure on the water pump system (well

 

 

only).

systems only).

 

 

Reverse osmosis system is in

It is normal for a reverse osmosis system to be

 

 

regenerative phase.

below 20 psi during the regenerative phase.

 

 

 

 

 

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Electrolux 241868904 manual Ice Dispenser