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STANDARD G UARANTEE COND ITIONS

We, Electrolux, undertake that if within 12 months of the date of the purchase th is Electrolux appliance or any
part thereof is proved to be defective by reason only of f aulty workmanship or materials, we will, at our option
repair or replace the same FREE OF CHARGE for labour, m aterials or carriage on condition that:
· The appliance has been correctly installed an d used only on the electricity supply stated on the ratin g
plate.
· The appliance has been used for normal domestic purposes only, and in acc ordance with the
manufacturer’s instructions.
· The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person
not authorised by us.
· All ser vice work under this guarantee must be undertaken by a Service Force Centr e.
· An y appliance or defective part replaced shall become the Company’s property.
· This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be a vailable outside these
hours in which case a premium will be charged.

Exclusions

This guarantee does not cover:
· Damage or calls result ing from transportation, improper use or neglect, the replacement of any light bulbs
or removable parts of glass or plastic.
· Costs incurred for calls to put right an appliance which is improperly installed or calls to applia nces
outside the United Kingdom.
· Appliances found to be in use within a commercial environm ent, plus those which are subject to rental
agreements.
· Products of Electrolux manufacture which are not marketed by Electrolux.

European Guarantee

If you should move to another country within Europe then your guarantee moves with you to your new home
subject to the following qualifications:
· The guar antee starts from the date you first purchased your product.
· The guarantee is for the same per iod and to the same extent for labour and parts as exists in the new
country of use for this brand or range of products.
· This guarantee relates to you and cannot be transferred to another user.
· Your ne w home is within the European Community (EC) or European Free Trade Ar ea.
· The product is installed and used in ac cordance with our instructions and is only used domestically, i.e. a
normal household.
· The pr oduct is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your
new home. They will then ensure that the local Servic e Organisation is aware of your move and able to look
after you and your appliances.
France Senlis +33 (0) 3 44 62 20 13
Germany Nürnberg +49 (0) 800 234 7 378
Italy Pordernone +39 (0) 800117511
Sweden Stockholm +46 (0) 20 78 77 50
UK Slough +44 (0) 1753 219898
GUARANTEE CONDITIONS