SOMETHING NOT WORKING?
Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a service call.
Please note that proof of purchase is required for
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| POSSIBLE SOLUTION |
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| The grill, ovens and timer do not work. |
| Check that the appliance has been wired in to the appliance supply |
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| and is switched on at the wall. |
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| Check that there is not a problem with your gas supply. |
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| You can do this by making sure the other gas appliances such as |
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| central heating or gas fires are working. |
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| Check that the main appliance fuse is working. |
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| If you have checked the above: |
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| Allow the appliance to cool for a couple of hours. The appliance |
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| should now be working normally. |
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| The grill and second oven work but the |
| Check that the time of day has been set on the clock. Check that the |
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| main oven does not. |
| oven is set for manual cooking. |
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| The timer does not work. |
| Check that the instructions for the operation of the timer are being |
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| closely followed. |
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| The indicator neons are not working |
| Check that you have selected only the function you require. Ensure |
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| correctly. |
| all other controls are in the Off position. |
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| The oven is not cooking evenly. |
| Check that the appliance is correctly installed and is level. |
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| Check that the recommended temperatures and shelf positions are |
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| being used. |
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The interior-lighting fails to illuminate.
The
If the Main Oven is set for automatic cooking the
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| The oven temperature is too high or too |
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| Check that the recommended temperatures and shelf positions are |
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| low. |
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| being used. Be prepared to adjust the temperature up or down |
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| slightly to achieve the results you want. |
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| Refer to section 'Using The Main Oven'. |
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| The cooling fan does not work. |
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| Check that there is not a problem with your electricity supply. |
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| The hob burners will not light. |
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| Ensure the burner parts have been placed correctly. |
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| Check that there is not a problem with your gas supply. |
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| You can do this by making sure the other gas appliances such as |
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| central heating or gas fires are working. |
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The flame colour is orange/yellow.
Due to the design of the burner the flame can appear to be orange /yellow (flame disturbance) in certain areas of the burner this is a natural occurrence.
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| The burner is not igniting or only |
| Check that the burner is dry and that food spillage or cleaning fluids |
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| partially lighting. |
| are not present on the burner. This can be dried with a cloth and |
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| stubborn marks cleaned away with a dry nylon brush (old toothbrush |
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| etc). |
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| The burner sounds noisy. |
| It is natural for the burners to emit noise as the gas is being drawn |
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| through the burner and may reduce as they heat up. |
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| The burner is emitting a popping sound. |
| This is a natural occurrence when the burner is alight and does not |
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| affect the performance of the burner. |
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| Noise. |
| It is normal for some metal parts on the cooker to produce noise |
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| when in use, this is due to expansion and contraction when heating |
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| up and cooling down. |
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