SOMETHING NOT WORKING?
Maintenance must only be carried out by a competent/qualified person. Do not try to alter/modify the appliance yourself, as this could be dangerous. We recommend that your appliance has an annual gas safety check carried out by our approved service organisation. Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one that you can solve yourself without the expense of a service call.
Please note that proof of purchase is required for
PROBLEM
The grill, ovens and timer do not work.
The grill and second oven work but the main oven does not.
The timer does not work.
The cooling fan does not work.
The oven is not cooking evenly.
The oven light fails to illuminate.
The oven temperature is too high or too low.
The hob burners will not light.
The flame colour is orange/yellow.
The burner is not igniting or only partially lighting.
The burner sounds noisy.
The burner is emitting a popping sound.
Noise.
POSSIBLE SOLUTION
Check that the appliance has been wired in to the appliance supply and is switched on at the wall.
Check that there is not a problem with your gas supply.
You can do this by making sure the other gas appliances such as central heating or gas fires are working.
Check that the main appliance fuse is working.
If you have checked the above:
Allow the appliance to cool for a couple of hours. The appliance should now be working normally.
Check that the time of day has been set on the clock. Check that the oven is set for manual cooking.
Check that the instructions for the operation of the timer are being closely followed.
Check that there is not a problem with your electricity supply.
Check that the appliance is correctly installed and is level.
Check that the recommended temperatures and shelf positions are being used.
The oven light bulb may need replacing.
If the Main Oven is set for automatic cooking the light will illuminate when the cook time begins.
Check that the recommended temperatures and shelf positions are being used. Be prepared to adjust the temperature up or down slightly to achieve the results you want.
Refer to the Main Oven section.
Ensure the burner parts have been placed correctly.
Check that there is not a problem with your gas supply.
You can do this by making sure the other gas appliances such as central heating or gas fires are working.
Due to the design of the burner the flame can appear to be orange /yellow (flame disturbance) in certain areas of the burner this is a natural occurrence.
Check that the burner is dry and that food spillage or cleaning fluids are not present on the burner. This can be dried with a cloth and stubborn marks cleaned away with a dry nylon brush (old toothbrush etc).
It is natural for the burners to emit noise as the gas is being drawn through the burner and may reduce as they heat up.
This is a natural occurrence when the burner is alight and does not affect the performance of the burner.
It is normal for some metal parts on the cooker to produce noise when in use, this is due to expansion and contraction when heating up and cooling down.
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