Manuals / Canon / Computer Equipment / Fax Machine

Canon B45 manual Receiving problems, Cannot send using Error Correction Mode ECM

Models: B45

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The document may not have been loaded correctly into the document tray.

•Remove the document, stack it if necessary, and load it into the document tray correctly (see p. 3-2).

❏Cannot send using Error Correction Mode (ECM).

The receiving party’s fax machine may not support ECM.

•If the receiving party’s fax machine does not support ECM, then the document is sent in normal mode without error checking.

ECM may be disabled.

•Make sure ECM is on (see ECM TX, p. 7-3).

❏Errors occur frequently while sending.

The telephone lines may be in poor condition, or you may have a bad connection.

•Lower the transmission speed (see TX START SPEED, p. 7-5).

Receiving problems

❏Cannot receive a document automatically.

The fax may not be set to receive automatically.

•For the fax to receive faxes automatically, the receive mode must be set to FAX ONLY MODE, FAX/TEL AUTO SW (Fax/Tel mode), or DRPD (see Chapter 5).

The fax may have a document stored in memory.

• Print out any documents stored in memory (see p. 4-14).

An error may have occurred during reception.

•Check the LCD for an error message (see p. 9-15).

•Print an activity report and check for an error (see p. 7-7).

The multi-purpose tray may be empty.

• Make sure paper is loaded in the multi-purpose tray (see p. 1-8).

The telephone line may not be connected properly.

• Make sure all line connections are secure (see p. 1-4).

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Canon B45 manual Receiving problems, Cannot send using Error Correction Mode ECM

Contents

User’s Guide Where to find help CopyrightTrademarks Table of Contents When a forwarded call is received Different ways to receive aUsing this guide Transmitting OKImportant safety instructions Handling and maintenancePower supply LocationUsers in the U.S.A Pre-Installation Requirements for Canon Facsimile EquipmentPower Requirements Connection of the EquipmentCase of Equipment Malfunction Rights of the Telephone CompanyFCC Notice Page Setting UP UnpackingRemoving the shipping materials Assembling the fax Attaching componentsMaking connections Ringer and speaker volume switches Connect an extension phone to the t jackConnecting the AC power cord Loading paper Paper guidelinesLoading paper in the multi-purpose tray Installing the BJ cartridge GuidelinesInstalling the BJ cartridge in your fax Testing the fax Close the printer coverFax prints a test page every time you insert a BJ cartridge Page Preparing to USE Your FAX Main components of your faxFax controls the operation panel LCDScroll/Cursor buttons see pp -5 Guidelines for entering numbers, letters, and symbols Button Letter Mode a Number ModeEntering letters and numbers Entering symbols Correcting mistakesUse 3 or 4 to move the cursor under the incorrect letter Use 3 or 4 to select TEL Line Type Press Start/Copy Setting the TEL Line TypePress Function Press Start/Copy twice Use 3 or 4 to select Touch TonePersonalizing your fax Setting the date and timeRegistering sender information Identifying your documentsRegistering your fax/telephone number and name Press Start/Copy Press StopUse 3 or 4 to select on or OFF Setting the daylight saving timePress Function Use 3 or 4 to select Week Press Start/CopyUse 3 or 4 to select DAY Press Start/Copy Use 3 or 4 to select Time Press Start/CopyRegistering one-touch speed dialing numbers and names Press Start/Copy to register the nameRegister the party’s voice tag for voice dialing Registering coded speed dialing numbers and names Use 3 or 4 to select Coded Speed Dial Press Start/CopyRegistering voice dialing voice tags After the tone, speak the party’s name into the microphoneAfter the tone, speak into the microphone again Press to select YES and proceed to on p Modifying voice tagsDeleting voice tags Press to select YES to delete the voice tagPage Types of documents you can scan Problem documentsPreparing documents SizeProblems with multipage documents Loading documentsPaper requirements Printable areaLoading paper Page Setting the scanning contrast Adjusting the quality of your documentsSetting the scanning resolution Preparing to send a documentDialing methods Sending documentsSending methods Direct sendingMemory sending Manual sending Canceling sending Automatic dialingSending a document using directory dialing Press Coded Dial/Directory twiceSending a document using voice dialing Long-distance dialing Sending a document using caller historySpecial dialing Press Function Press Caller History Press Start/CopyRedialing when the line is busy Manual redialingAutomatic redialing Press Function Press Start/Copy Setting the options for automatic redialingUse 3 or 4 to select TX Settings Press Start/Copy Use 3 or 4 to select Auto Redial Press Start/CopyDelayed sending Press Start/Copy Enter the receiving party’s fax numberFax will automatically dial at the programmed time Canceling delayed sending Press to delete the fileSequential broadcasting Sending a document to more than One locationDial the receiving party’s fax numbers as you need Printing a document in memory Documents stored in memoryPrinting a list of documents in memory Use 3 or 4 to select Print Document Press Start/CopyDeleting a document from memory Use 3 or 4 to select Delete Document Press Start/CopyPress to delete the document Page Receiving Documents Use 3 or 4 to select RX Settings Press Start/Copy Setting the receive modePress Receive Mode Use 3 or 4 to select FAX/TEL Auto SW Press Start/CopyPress Start/Copy twice Use 3 or 4 to select Receive or DisconnectReceiving documents manually Manual Mode Check that Manual is displayed on the LCD see pIf you hear a slow beep tone Press Function Press Start/Copy Use 3 or 4 to select Drpdselect FAX Press Start/CopyOther features Saving ink while printing documentsPolling to receive documents Canceling receiving Page Types of messages that can be recorded Press Stop twice when recording is finishedRecording the outgoing message Recording the outgoing messageSetting TAM Mode Press TAM Mode to set TAM ModeUse 3 or 4 to select TAM Settings Press Start/Copy twice Use 3 or 4 to select the recording timeSetting TAM Monitor Use 3 or 4 to select TAM Settings Press Start/CopySetting Toll Saver Use 3 or 4 to select Toll Saver Press Start/CopyPress Stop when recording is finished Recording voice memosPress Record Press Delete Deleting messagesUse 3 or 4 to select the type of message you want to delete Press to delete the messagePlaying telephone messages Press PlayPress to delete all messages Remote control features Registering the password for remote controlUse 3 or 4 to select Password Press Start/Copy Using remote control End the remote control and hang up the handsetList of remote control commands Command Sub-command DescriptionForwarding telephone messages Setting the forwarding numberUse 3 or 4 to select FWD Settings Press Start/Copy Use 3 or 4 to select on Press Start/Copy twiceSetting the number of redial times Follow steps 1 to 5 on pSetting PIN Entry Use 3 or 4 to select PIN Entry Press Start/CopyUse 3 or 4 to select on Press Start/Copy When a forwarded call is received Enter your password when you hear the beepsPage Settings and Activity Reports Selecting a menuUser Settings Report Settings RX Settings System Settings TAM Settings How to print a report Activity reportsCoded speed dialing list Activity reportOne-touch speed dialing list User data listPress Resolution Copying documentsPage When you are finished, close the printer cover Clearing jamsJams in the document tray Jams in the multi-purpose tray Reload the paper stack in the multi-purpose tray see pCleaning the interior of the fax Periodic cleaningCleaning the exterior of the fax Cleaning inside the printer coverCleaning the scanner components Reconnect the power cordTesting and cleaning the BJ cartridge print head Printing the nozzle check patternCleaning the BJ cartridge print head Replacing the BJ cartridgeMake sure the fax is plugged Open the printer cover Solutions to Common Problems Troubleshooting Paper feeding problemsFaxing problems Sending problemsReceiving problems Cannot send using Error Correction Mode ECMCannot receive a document manually Fax does not print Print quality problems Telephone problemsCopying problems General problemsLCD messages Message Cause ActionCheck Document To Common No OGM Case of a power failure During a power failureMemory clear report Page Specifications Scanning line densityPage Index Alternative outgoing messageDrpd Memory Clear Report Printer Settings System Settings Volume Page USA Page Canon INC