Canon B45 Where to find help

ii

Copyright

Copyright © 2003 by Canon U.S.A., Inc. All rights reserved. No part of this publication may be

reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language

or computer language in any form or by any means, electronic, mechanical, magnetic, optical,

chemical, manual, or otherwise, without the prior written permission of Canon U.S.A.

Trademarks

Canon, FAXPHONE, and BJ are registered trademarks. UHQ is a trademark of Canon Inc.

All other product and brand names are registered trademarks, trademarks or service marks of

their respective owners.

As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the

ENERGY STAR® guidelines for energy efficiency.

Where to find help

Canon offers a full range of customer technical support* options:

• For e-mail support and answers to frequently asked questions (www.usa.canon.com/consumer)

• 24-hour, 7-day-a-week automated support for troubleshooting issues on most current products

(1-800-423-2366)

• 24-hour, Fax-On-Demand System for product specifications and technical information (1-800-

526-4345)

• Free technical support Monday-Saturday (excluding holidays) for products still under

warranty** (1-757-413-2848)

• Technical support 7 days a week (excluding holidays) for products no longer under warranty, at

$9.99 per call (1-757-413-2848)

* Support program specifics are subject to change without notice.

** Refer to the product information starting on p.I-7 for warranty details.

Contents

Main ii Copyright Trademarks Where to find help iii Table of Contents INTRODUCTION 4 3 1 SETTING UP Table of Contents 5 Index ........................... Specifications ............. RECEIVING DOCUMENTS Using this guide c n vi Important safety instructions c Handling and maintenance vii Location c Power supply Users in the U.S.A. viii Pre-Installation Requirements for Canon Facsimile Equipment__________________________ n Location n Rights of the Telephone Company FCC Notice x 1-1 Unpacking SETTING UP n 1-2 Removing the shipping materials _____________ 1-3 Assembling the fax Attaching components _______________________ n 1-4 Connecting the telephone line, handset, and external devices ______________________________ Making connections n 1-5 Page 1-7 Loading paper Paper guidelines ______________________________ 1-8 Loading paper in the multi-purpose tray______ 1-9 Installing the BJ cartridge Guidelines ____________________________________ c n 1-10 Installing the BJ cartridge in your fax ________ c 1-11 Testing the fax________________________________ Page Main components of your fax 2-1 PREPARING TO USE YOUR FAX 2-2 Fax controls the operation panel 2-3 2-4 # Letter mode (:A) Number mode (:1) changes are lost. Guidelines for entering numbers, letters, and symbols 1 Press [:] to switch between the letter and number mode. _:A 2 Press the numeric button that contains the letter or number you want. 2-5 Correcting mistakes __________________________ 2-6 Setting the TEL LINE TYPE 2-7 Setting the date and time ____________________ Personalizing your fax ________________________ Identifying your documents Registering sender information 2-8 Registering your fax/telephone number and name__________________________________________ 2-9 Setting the daylight saving time______________ 2-10 n 2-11 Registering one-touch speed dialing numbers and names 2-12 2-13 Registering coded speed dialing numbers and names n Registering voice dialing voice tags n 2-14 Registering voice tags with one-touch/coded speed dialing numbers and names____________ Adding voice tags to the one-touch/coded speed dialing numbers Deleting voice tags ___________________________ 2-15 Modifying voice tags _________________________ Page Preparing documents DOCUMENTS AND PAPER 3-1 Types of documents you can scan____________ DOCUMENTS AND PAPER n 3-2 Loading documents n Problems with multipage documents_________ DOCUMENTS AND PAPER 3-3 Paper requirements ~ Page Preparing to send a document 4-1 Adjusting the quality of your documents_____ n SENDING DOCUMENTS Setting the scanning contrast Sending methods _____________________________ Dialing methods ______________________________ Sending documents Direct sending ________________________________ n 4-3 Memory sending ______________________________ n 4-4 Manual sending _______________________________ n 4-5 Canceling sending n Automatic dialing Sending a document using one-touch speed dialing or coded speed dialing numbers ______ 4-6 Sending a document using directory dialing _ 4-7 Sending a document using voice dialing _____ n 4-8 Sending a document using caller history _____ Special dialing Long-distance dialing _________________________ Redialing when the line is busy 4-9 Manual redialing ______________________________ Canceling manual redialing Automatic redialing __________________________ Setting the options for automatic redialing Delayed sending 4-11 Canceling delayed sending ___________________ 4-12 Sending other documents while the fax is set for delayed sending___________________________ n 4-13 Sending a document to more than one location __________________________________ Sequential broadcasting 4-14 Printing a list of documents in memory ______ Documents stored in memory Printing a document in memory ______________ Deleting a document from memory __________ 4-15 Page Different ways to receive a document 5-1 RECEIVING DOCUMENTS 5-2 Receiving both documents and telephone calls automatically: Fax/Tel mode_____________ Setting the receive mode 5-3 5-4 Receiving documents manually: MANUAL MODE _________________________________________ n 5-5 Receiving with a DRPD (Distinctive Ring Pattern Detection) service: DRPD ____________ n 5-6 Other features Saving ink while printing documents_________ n Polling to receive documents_________________ 5-7 Canceling receiving Page Recording the outgoing message 6-1 Types of messages that can be recorded _____ n USING THE BUILT-IN ANSWERING MACHINE (TAM MODE) 6-2 Setting TAM MODE n 6-3 Setting the recording time for a telephone message ______________________________________ n 6-4 Setting TAM MONITOR _______________________ n 6-5 Setting TOLL SAVER__________________________ n 6-6 Recording voice memos 6-7 Deleting messages n 6-8 Playing telephone messages n Remote control features Registering the password for remote control_ 6-9 6-10 Using remote control _________________________ n List of remote control commands 6-11 Forwarding telephone messages n Setting the forwarding number_______________ 6-12 6-13 Setting the number of redial times ___________ 6-14 Setting PIN ENTRY ___________________________ When a forwarded call is received n 6-15 Page Selecting a menu n 7-1 SETTINGS AND ACTIVITY REPORTS 7-2 USER SETTINGS 7-3 TX SETTINGS REPORT SETTINGS 7-4 PRINTER SETTINGS RX SETTINGS 7-5 *Default settings for END DATE/TIME. SYSTEM SETTINGS 7-6 TAM SETTINGS 7-7 How to print a report _________________________ Activity reports n MAKING COPIES 8-1 Copying documents n MAKING COPIES Page Clearing jams 9-1 Jams in the document tray ___________________ n SOLUTIONS TO COMMON PROBLEMS 9-2 Jams in the multi-purpose tray _______________ n c Cleaning the exterior of the fax ______________ 9-3 Periodic cleaning Cleaning the interior of the fax _______________ Cleaning inside the printer cover c 9-4 n c 9-5 Testing and cleaning the BJ cartridge print head __________________________________________ n Printing the nozzle check pattern 9-6 Cleaning the BJ cartridge print head n c Replacing the BJ cartridge____________________ n 9-7 Troubleshooting 9-8 Paper feeding problems ______________________ Paper does not load. Paper is loaded skewed. (Printing is skewed.) Faxing problems ______________________________ Sending problems You cannot send a document. Documents sent from the fax are spotted or dirty. 9-10 Receiving problems Cannot receive a document automatically. 9-11 The fax does not switch automatically between telephone and fax reception. Cannot receive a document manually. Print quality is poor. Page Print quality problems ________________________ Telephone problems __________________________ 9-14 Copying problems ____________________________ The fax does not make a copy. n General problems _____________________________ The fax has no power. The fax will not print reports. Nothing appears on the LCD. LCD messages 9-16 9-17 9-18 nnnn 9-19 In case of a power failure During a power failure________________________ n Memory clear report __________________________ Page Specifications S-1 Page I-1 A B C D I-2 E F G H I K L M N O Q R I-5 S T U V I-6 W I-7 I-8