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![](/images/new-backgrounds/1223833/223833213xi2.webp)
LCD messages
The following messages are displayed on the LCD when the fax is performing a function or encounters an error. The error code appears in the activity report (see p.
Message | Cause | Action |
AUTO REDIAL | The fax is waiting to redial |
| the receiving number |
| because the line was busy or |
| the receiving party did not |
| answer when you tried to |
| send the document. |
Wait for the fax to automatically redial the number. If you want to cancel automatic redialing, press [Stop] (see p.
BUSY/NO SIGNAL | The telephone number you | Try sending the document at a |
| dialed is busy. | later time. |
| The fax number dialed was | Check the fax number and dial |
| incorrect. | again. |
| The other party’s fax machine | Contact the other party and |
| is not working. | have them check their fax |
|
| machine. |
| The other party is not using a | Contact the other party and |
| G3 machine. | ask them to send or receive |
|
| the document using a G3 |
|
| machine. |
The touch tone/rotary pulse setting on your fax is incorrect.
The receiving fax machine did not answer within 55 seconds (after all automatic redialing attempts).
Set your fax to the setting that matches your telephone line (see p.
Contact the receiving party and have them check their fax machine.You can try to send the document using manual sending (see p.
9
SOLUTIONS TO
CARTRIDGE JAMMED The cartridge holder cannot move. This is normally due to a paper jam.
The scanner unit may not be in the fully upright position.
Clear the paper jam or whatever is obstructing the cartridge holder and then press [Stop] and start again. Do not attempt to move the cartridge holder manually.
Press the document release button, then gently move the scanner unit to the fully upright position.
COMMON PROBLEMS