4059-XXX
Base Printer Sub Error Codes
Each status byte has a different level of troubleshooting value for each area of the printer. The following table displays status bytes 1, 2 and 3. This set of status bytes is designed to help isolate paper jams and paper feed problems in the base printer.
Status | Explanation | |
Bytes 1, 2,3 | ||
| ||
|
| |
84 xx 00 | The input sensor is still covered by the first sheet of paper | |
| through the printer and the second sheet is ready to arrive at | |
| the sensor. | |
|
| |
84 xx 01 | Video information has not started on the page at the input | |
| sensor within two inches after activating the input sensor flag. | |
|
| |
84 xx 02 | The media takes too long to complete a pass through the | |
| input sensor. | |
|
| |
84 xx 04 | This can occur when a sheet of paper is in the machine | |
| during POST and the input sensor flag has tripped the input | |
| sensor. | |
|
| |
84 xx 05 | This error is generated whenever media is seen at the input | |
| sensor before the sensor flag activates the input sensor. | |
|
| |
84 xx 06 | A paper jam is detected by the tray you are trying to feed | |
| from. | |
|
| |
84 xx 07 | A paper jam is detected by a smart option and an error | |
| message displays. | |
|
| |
84 xx 08 | Paper Tray 5 pass thru sensor is not activated by a sheet of | |
| paper. | |
|
| |
84 xx 09 | Paper Tray 4 pass thru sensor is not activated by a sheet of | |
| paper. | |
|
| |
84 xx 0A | Paper Tray 3 pass thru sensor is not activated by a sheet of | |
| paper. | |
|
| |
84 xx 0B | Paper Tray 2 pass thru sensor is not activated by a sheet of | |
| paper. | |
|
| |
84 xx 0C | Paper Tray 5 pass thru sensor is not activated and never | |
| deactivated. A sheet of paper may still be over the sensor or | |
| the flag is still activated. | |
|
|
Diagnostic Information
