The elevator tray does not move up or down. The printer recognizes that the option is installed.
| FRU | Action |
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1 | Stepper Motor | Be sure the motor cable is correctly |
| High Capacity Feeder | installed at J1 on the high capacity |
| Option Control Board | feeder system board. Be sure the |
| Stepper Motor Extension | motor extension cable is properly |
| Cable | connected to the motor cable. Check |
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| the cables for damage or loose |
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| wires. Disconnect the motor and |
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| check for a short between each pin |
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| and the motor housing. If a problem |
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| is found, replace the motor. Measure |
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| the resistance between the following |
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| pins on the motor cable connector: |
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| Pins 1 (orange) and 3 (green) |
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| Pins 2 (yellow) and 4 (white) |
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| They measure between 10 and 15 |
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| ohms. If incorrect, replace the motor |
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| assembly. If correct, replace the high |
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| capacity feeder control board. |
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