Lexmark 4059-XXX manual

4059-XXX

Service Tip: An intermittent “32-Unsupported Cartridge” User Error Message can be caused by poor contact between the smart cartridge contacts in the upper front cover and the smart chip. Also check for proper seating of the smart cartridge cable to the engine board.

	FRU	Action
1	Smart Cartridge Contact	Check both contacts to make sure
	Smart Cartridge Ground	they are properly installed and the
	Contact	two contacts are not touching each
		other. Check both contacts for any
		signs of being bent, worn or broken.
		If incorrect replace both contacts.
2	Smart Cartridge Cover	Check to make sure that the smart
		cartridge cover is properly snapped
		into place and is not damaged or
		broken. Replace as necessary.
3	Smart Cartridge Plunger	Check the plunger for correct
		installation and any signs of being
		damaged or broken. Correct any
		problem found or replace the plunger
		as necessary.
4	Smart Cartridge Cable	Check the voltage on the smart
	Engine Board	cartridge contact. The voltage
		measures approximately +5 V dc
		when not writing data to the engine
		board. If data is being written, the
		voltage measures approximately
		+12 V dc. If incorrect, disconnect the
		cable from J21 on the engine board
		and check the voltage on J21-1. The
		voltage measures approximately
		+5 V dc. If incorrect, replace the
		engine board. If correct, replace the
		smart cartridge cable.

2-1034059 Service Manual