4059-XXX
Parallel Port Service Check
Run the “Parallel Wrap Test” on page
Note: The Parallel Wrap Test is designed to check the parallel port hardware by using a wrap plug (P/N 1319128) and invoking the Parallel Diagnostic Test. This test helps isolate the printer from the parallel cable and host. The test provides failure information on the display for approximately 3 seconds. If the test indicates that a problem is detected, replace the controller board.
Printhead Service Check
The printhead assembly does not contain any service replaceable parts or components. If service error code 930 displays, the wrong printhead is installed in the printer.
| Service Error Code | Explanation |
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1 | Error Code 931 | These errors usually indicate a |
| No first HYSNC Signal | failure in the HYSNC signal to the |
| Error Code 932 | printhead. Check the continuity of |
| Lost HYSNC | the cables connected to J3 and J8 |
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| on the engine board. If incorrect, |
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| replace the defective cable. The |
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| voltage at |
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| approximately +5 V dc. If incorrect, |
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| replace the engine board. The |
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| voltage at |
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| approximately +24 V dc. If incorrect, |
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| replace the engine board. If correct, |
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| replace the printhead assembly. |
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