4059-XXX
Error Code | Action |
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982 <device> | Communications error detected by the specified device. |
Comm |
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983 <device> | Invalid command received by the specified device. |
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984 <device> | Invalid command parameter received by the specified |
| device. |
| Note: Service Errors 980 thru 984 <device> can be one |
| of the following: engine board, duplex, tray x (1,2,3,4 or |
| 5), envelope feeder or bin x (1,2 or 3). |
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990 <device> | Indicates an equipment check condition has occurred in |
| the specified device, but the device is unable to identify |
| the exact component failure. |
| Note: <device> can be one of the following: duplex, tray |
| x (1,2,3,4 or 5), envelope feeder or output bin x(1,2 or 3). |
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991 <device> | The specified device has detected an equipment check |
Card | in its system card. |
| Note: <device> can be one of the following: duplex, tray |
| x(1,2,3,4 or 5), envelope feeder or output bin x (1,2 or 3). |
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Sub Error Codes For 9XX and 2XX Error Codes
The sub error codes are helpful troubleshooting a paper path problem, especially paper jams in the base printer, envelope feeder and duplex unit.
The following is an example of how the printer displays a duplex unit sub error code.
| Byte 1 | Byte 2 | Byte 3 | Byte 4 |
DU | XX | XX | XX | XX |
DU | XX | XX | XX | XX |
| Byte 5 | Byte 6 | Byte 7 | Byte 8 |
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