Canon B45 SOLUTIONS TO COMMON PROBLEMS

SOLUTIONS TO COMMON PROBLEMS

9

9-1

Jams in the document tray ___________________

When a document jams or misfeeds in the document tray, open the printer cover and see FIG. 1

inside the cover. If the fax does not feed out the document after you press [Start/Copy] for a few

seconds, follow the procedures below to remove the document.

nYou do not need to unplug the fax when clearing document jams.

Clearing jams

SOLUTIONS TO COMMON PROBLEMS

9

1 Open the printer cover by gently pulling it towards you.

• If a multipage document is loaded, remove the non-jammed documents from the document tray.

• Do not try to pull the jammed document out without opening the printer cover since you may tear

or smudge the document.

2 Push the document release button on the left-side panel of the fax.

3 Remove the document.

• Pull it gently in either direction.

4 When you are finished, close the printer cover.

Be sure to close the printer cover until it locks into place, or the fax will not function properly.

5 Press [Stop].

The fax returns to standby mode.

Contents

Main ii Copyright Trademarks Where to find help iii Table of Contents INTRODUCTION 4 3 1 SETTING UP Table of Contents 5 Index ........................... Specifications ............. RECEIVING DOCUMENTS Using this guide c n vi Important safety instructions c Handling and maintenance vii Location c Power supply Users in the U.S.A. viii Pre-Installation Requirements for Canon Facsimile Equipment__________________________ n Location n Rights of the Telephone Company FCC Notice x 1-1 Unpacking SETTING UP n 1-2 Removing the shipping materials _____________ 1-3 Assembling the fax Attaching components _______________________ n 1-4 Connecting the telephone line, handset, and external devices ______________________________ Making connections n 1-5 Page 1-7 Loading paper Paper guidelines ______________________________ 1-8 Loading paper in the multi-purpose tray______ 1-9 Installing the BJ cartridge Guidelines ____________________________________ c n 1-10 Installing the BJ cartridge in your fax ________ c 1-11 Testing the fax________________________________ Page Main components of your fax 2-1 PREPARING TO USE YOUR FAX 2-2 Fax controls the operation panel 2-3 2-4 # Letter mode (:A) Number mode (:1) changes are lost. Guidelines for entering numbers, letters, and symbols 1 Press [:] to switch between the letter and number mode. _:A 2 Press the numeric button that contains the letter or number you want. 2-5 Correcting mistakes __________________________ 2-6 Setting the TEL LINE TYPE 2-7 Setting the date and time ____________________ Personalizing your fax ________________________ Identifying your documents Registering sender information 2-8 Registering your fax/telephone number and name__________________________________________ 2-9 Setting the daylight saving time______________ 2-10 n 2-11 Registering one-touch speed dialing numbers and names 2-12 2-13 Registering coded speed dialing numbers and names n Registering voice dialing voice tags n 2-14 Registering voice tags with one-touch/coded speed dialing numbers and names____________ Adding voice tags to the one-touch/coded speed dialing numbers Deleting voice tags ___________________________ 2-15 Modifying voice tags _________________________ Page Preparing documents DOCUMENTS AND PAPER 3-1 Types of documents you can scan____________ DOCUMENTS AND PAPER n 3-2 Loading documents n Problems with multipage documents_________ DOCUMENTS AND PAPER 3-3 Paper requirements ~ Page Preparing to send a document 4-1 Adjusting the quality of your documents_____ n SENDING DOCUMENTS Setting the scanning contrast Sending methods _____________________________ Dialing methods ______________________________ Sending documents Direct sending ________________________________ n 4-3 Memory sending ______________________________ n 4-4 Manual sending _______________________________ n 4-5 Canceling sending n Automatic dialing Sending a document using one-touch speed dialing or coded speed dialing numbers ______ 4-6 Sending a document using directory dialing _ 4-7 Sending a document using voice dialing _____ n 4-8 Sending a document using caller history _____ Special dialing Long-distance dialing _________________________ Redialing when the line is busy 4-9 Manual redialing ______________________________ Canceling manual redialing Automatic redialing __________________________ Setting the options for automatic redialing Delayed sending 4-11 Canceling delayed sending ___________________ 4-12 Sending other documents while the fax is set for delayed sending___________________________ n 4-13 Sending a document to more than one location __________________________________ Sequential broadcasting 4-14 Printing a list of documents in memory ______ Documents stored in memory Printing a document in memory ______________ Deleting a document from memory __________ 4-15 Page Different ways to receive a document 5-1 RECEIVING DOCUMENTS 5-2 Receiving both documents and telephone calls automatically: Fax/Tel mode_____________ Setting the receive mode 5-3 5-4 Receiving documents manually: MANUAL MODE _________________________________________ n 5-5 Receiving with a DRPD (Distinctive Ring Pattern Detection) service: DRPD ____________ n 5-6 Other features Saving ink while printing documents_________ n Polling to receive documents_________________ 5-7 Canceling receiving Page Recording the outgoing message 6-1 Types of messages that can be recorded _____ n USING THE BUILT-IN ANSWERING MACHINE (TAM MODE) 6-2 Setting TAM MODE n 6-3 Setting the recording time for a telephone message ______________________________________ n 6-4 Setting TAM MONITOR _______________________ n 6-5 Setting TOLL SAVER__________________________ n 6-6 Recording voice memos 6-7 Deleting messages n 6-8 Playing telephone messages n Remote control features Registering the password for remote control_ 6-9 6-10 Using remote control _________________________ n List of remote control commands 6-11 Forwarding telephone messages n Setting the forwarding number_______________ 6-12 6-13 Setting the number of redial times ___________ 6-14 Setting PIN ENTRY ___________________________ When a forwarded call is received n 6-15 Page Selecting a menu n 7-1 SETTINGS AND ACTIVITY REPORTS 7-2 USER SETTINGS 7-3 TX SETTINGS REPORT SETTINGS 7-4 PRINTER SETTINGS RX SETTINGS 7-5 *Default settings for END DATE/TIME. SYSTEM SETTINGS 7-6 TAM SETTINGS 7-7 How to print a report _________________________ Activity reports n MAKING COPIES 8-1 Copying documents n MAKING COPIES Page Clearing jams 9-1 Jams in the document tray ___________________ n SOLUTIONS TO COMMON PROBLEMS 9-2 Jams in the multi-purpose tray _______________ n c Cleaning the exterior of the fax ______________ 9-3 Periodic cleaning Cleaning the interior of the fax _______________ Cleaning inside the printer cover c 9-4 n c 9-5 Testing and cleaning the BJ cartridge print head __________________________________________ n Printing the nozzle check pattern 9-6 Cleaning the BJ cartridge print head n c Replacing the BJ cartridge____________________ n 9-7 Troubleshooting 9-8 Paper feeding problems ______________________ Paper does not load. Paper is loaded skewed. (Printing is skewed.) Faxing problems ______________________________ Sending problems You cannot send a document. Documents sent from the fax are spotted or dirty. 9-10 Receiving problems Cannot receive a document automatically. 9-11 The fax does not switch automatically between telephone and fax reception. Cannot receive a document manually. Print quality is poor. Page Print quality problems ________________________ Telephone problems __________________________ 9-14 Copying problems ____________________________ The fax does not make a copy. n General problems _____________________________ The fax has no power. The fax will not print reports. Nothing appears on the LCD. LCD messages 9-16 9-17 9-18 nnnn 9-19 In case of a power failure During a power failure________________________ n Memory clear report __________________________ Page Specifications S-1 Page I-1 A B C D I-2 E F G H I K L M N O Q R I-5 S T U V I-6 W I-7 I-8