Fax does not print | Canon B45 guide

❏Fax does not print.

The BJ cartridge may not be installed properly.

•Make sure the BJ cartridge is installed properly (see p. 1-9).

•Be sure to remove the orange protective tape from the BJ cartridge before you install it (see p. 1-10).

The BJ cartridge print head may need cleaning.

• Clean the BJ cartridge print head if necessary (see p. 9-6).

The BJ cartridge may need to be replaced.

•Determine if the problem is with the BJ cartridge and replace it if necessary (see p. 9-6).

❏Fax images print blotched or uneven.

The telephone lines may be in poor condition, or you may have a bad connection.

•Error Correction Mode (ECM) sending/receiving should eliminate such problems. However, if the telephone lines are in poor condition, you may have to try again.

•Lower the reception speed (see RX START SPEED, p. 7-5).

The sending fax machine may not be functioning properly.

•The sending fax machine usually determines the quality of the document. Call the sender and have them make sure the top cover and scanning glass of their fax machine are clean.

❏Cannot receive using Error Correction Mode (ECM).

The sending fax machine may not support ECM.

•If the sending fax machine does not support ECM, then the document is received in normal mode without error checking.

ECM may be disabled.

•Make sure ECM is on (see ECM RX, p. 7-4).

❏Errors occur frequently while receiving.

The telephone lines may be in poor condition, or you may have a bad connection.

•Lower the reception speed (see RX START SPEED, p. 7-5).

The sending fax machine may not be functioning properly.

• Call the sender and have them check that their fax machine is functioning properly.

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Canon B45 manual Fax does not print

Contents

User’s Guide Trademarks Where to find helpCopyright Table of Contents When a forwarded call is received Different ways to receive a Using this guide Transmitting OK Important safety instructions Handling and maintenance Power supply Location Pre-Installation Requirements for Canon Facsimile Equipment Power RequirementsUsers in the U.S.A Connection of the Equipment FCC Notice Case of Equipment MalfunctionRights of the Telephone Company Page Setting UP Unpacking Removing the shipping materials Assembling the fax Attaching components Making connections Ringer and speaker volume switches Connect an extension phone to the t jack Connecting the AC power cord Loading paper Paper guidelines Loading paper in the multi-purpose tray Installing the BJ cartridge Guidelines Installing the BJ cartridge in your fax Fax prints a test page every time you insert a BJ cartridge Testing the faxClose the printer cover Page Preparing to USE Your FAX Main components of your fax Fax controls the operation panel LCD Scroll/Cursor buttons see pp -5 Entering letters and numbers Guidelines for entering numbers, letters, and symbolsButton Letter Mode a Number Mode Use 3 or 4 to move the cursor under the incorrect letter Entering symbolsCorrecting mistakes Setting the TEL Line Type Press Function Press Start/Copy twiceUse 3 or 4 to select TEL Line Type Press Start/Copy Use 3 or 4 to select Touch Tone Setting the date and time Registering sender informationPersonalizing your fax Identifying your documents Registering your fax/telephone number and name Press Start/Copy Press Stop Setting the daylight saving time Press FunctionUse 3 or 4 to select on or OFF Use 3 or 4 to select Week Press Start/Copy Use 3 or 4 to select DAY Press Start/Copy Use 3 or 4 to select Time Press Start/Copy Registering one-touch speed dialing numbers and names Press Start/Copy to register the name Register the party’s voice tag for voice dialing Registering coded speed dialing numbers and names Use 3 or 4 to select Coded Speed Dial Press Start/Copy After the tone, speak into the microphone again Registering voice dialing voice tagsAfter the tone, speak the party’s name into the microphone Modifying voice tags Deleting voice tagsPress to select YES and proceed to on p Press to select YES to delete the voice tagPage Problem documents Preparing documentsTypes of documents you can scan Size Problems with multipage documents Loading documents Loading paper Paper requirementsPrintable area Page Adjusting the quality of your documents Setting the scanning resolutionSetting the scanning contrast Preparing to send a document Sending documents Sending methodsDialing methods Direct sending Memory sending Manual sending Canceling sending Automatic dialing Sending a document using directory dialing Press Coded Dial/Directory twice Sending a document using voice dialing Sending a document using caller history Special dialingLong-distance dialing Press Function Press Caller History Press Start/Copy Automatic redialing Redialing when the line is busyManual redialing Setting the options for automatic redialing Use 3 or 4 to select TX Settings Press Start/CopyPress Function Press Start/Copy Use 3 or 4 to select Auto Redial Press Start/Copy Fax will automatically dial at the programmed time Delayed sendingPress Start/Copy Enter the receiving party’s fax number Canceling delayed sending Press to delete the file Dial the receiving party’s fax numbers as you need Sequential broadcastingSending a document to more than One location Documents stored in memory Printing a list of documents in memoryPrinting a document in memory Use 3 or 4 to select Print Document Press Start/Copy Press to delete the document Deleting a document from memoryUse 3 or 4 to select Delete Document Press Start/Copy Page Receiving Documents Setting the receive mode Press Receive ModeUse 3 or 4 to select RX Settings Press Start/Copy Use 3 or 4 to select FAX/TEL Auto SW Press Start/Copy Use 3 or 4 to select Receive or Disconnect If you hear a slow beep tone Receiving documents manually Manual ModeCheck that Manual is displayed on the LCD see p Use 3 or 4 to select Drpdselect FAX Press Start/Copy Polling to receive documents Other featuresSaving ink while printing documents Canceling receiving Page Press Stop twice when recording is finished Recording the outgoing messageTypes of messages that can be recorded Recording the outgoing message Setting TAM Mode Press TAM Mode to set TAM Mode Use 3 or 4 to select TAM Settings Press Start/Copy twice Use 3 or 4 to select the recording time Setting TAM Monitor Use 3 or 4 to select TAM Settings Press Start/Copy Setting Toll Saver Use 3 or 4 to select Toll Saver Press Start/Copy Press Record Press Stop when recording is finishedRecording voice memos Deleting messages Use 3 or 4 to select the type of message you want to deletePress Delete Press to delete the message Press to delete all messages Playing telephone messagesPress Play Use 3 or 4 to select Password Press Start/Copy Remote control featuresRegistering the password for remote control Using remote control End the remote control and hang up the handset List of remote control commands Command Sub-command Description Setting the forwarding number Use 3 or 4 to select FWD Settings Press Start/CopyForwarding telephone messages Use 3 or 4 to select on Press Start/Copy twice Setting the number of redial times Follow steps 1 to 5 on p Use 3 or 4 to select on Press Start/Copy Setting PIN EntryUse 3 or 4 to select PIN Entry Press Start/Copy When a forwarded call is received Enter your password when you hear the beepsPage Settings and Activity Reports Selecting a menu User Settings Report Settings RX Settings System Settings TAM Settings How to print a report Activity reports Activity report One-touch speed dialing listCoded speed dialing list User data list Press Resolution Copying documentsPage Jams in the document tray When you are finished, close the printer coverClearing jams Jams in the multi-purpose tray Reload the paper stack in the multi-purpose tray see p Periodic cleaning Cleaning the exterior of the faxCleaning the interior of the fax Cleaning inside the printer cover Cleaning the scanner components Reconnect the power cord Testing and cleaning the BJ cartridge print head Printing the nozzle check pattern Make sure the fax is plugged Open the printer cover Cleaning the BJ cartridge print headReplacing the BJ cartridge Solutions to Common Problems Troubleshooting Paper feeding problems Faxing problems Sending problems Receiving problems Cannot send using Error Correction Mode ECM Cannot receive a document manually Fax does not print Print quality problems Telephone problems Copying problems General problems LCD messages Message Cause Action Check Document To Common No OGM Memory clear report Case of a power failureDuring a power failure Page Specifications Scanning line densityPage Index Alternative outgoing message Drpd Memory Clear Report Printer Settings System Settings Volume Page USA Page Canon INC