HP X1072AP, X1027AP Flowchart 2.13-No OS Loading, CD- or DVD-ROM Drive, Troubleshooting, 2-20

Models: X1078AP X1086AP X1062AP X1210AP X1042AP X1002US X1089AP X1028AP X1050US

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Flowchart 2.13—No OS Loading, CD- or DVD-ROM Drive

Troubleshooting

Flowchart 2.13—No OS Loading, CD- or DVD-ROM Drive

 

Y

N

No OS

Disc

Bootable

loading from

CD- or

in drive?

disc in

DVD-ROM Drive.

 

drive?

N

Y

 

 

Install bootable

disc and

reboot

notebook.

Install

bootable disc.

Try another

bootable disc.

Y

Boots from

CD or DVD?

N

Reseat

drive.

Done

Y

Boots from

CD or DVD?

N

N

Booting

from another

device?

Y

Y

Booting

order

correct?

N

Correct boot order using the Setup utility.

Done

Go to

Flowchart 2.17, Nonfunctioning Device.

Clear CMOS.

Refer to

Section 1.2, “Clearing a Password,” for instructions.

Go to

Flowchart 2.17, Nonfunctioning Device.

2–20

Maintenance and Service Guide

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HP X1072AP, X1027AP, X1026AP, X1023AP, X1020EA manual Flowchart 2.13-No OS Loading, CD- or DVD-ROM Drive, Troubleshooting, 2-20