HP Pavilion Widescreen Notebook zt3000
Maintenance and Service Guide
HP Compaq Business Notebook nx7000 Compaq Presario Widescreen
Notebook PC
HP Compaq Business Notebook nx7000
Maintenance and Service Guide HP Pavilion Widescreen Notebook zt3000
Compaq Presario Widescreen Notebook PC Second Edition October
First Edition July Document Part Number
2 Troubleshooting
Contents
1 Product Description
3 Illustrated Parts Catalog
4 Removal and Replacement Preliminaries
5 Removal and Replacement Procedures
Contents
6 Specifications A Connector Pin Assignments
B Power Cord Set Requirements
C Screw Listing Index
Product Description
HP Pavilion zt3000, HP Compaq nx7000 and Compaq Presario
1.1 Models
Model Naming Conventions
Description
and Compaq Presario
Maintenance and Service Guide
HP Pavilion zt3000 Models
HP Pavilion zt3000, HP Compaq nx7000
HP Pavilion zt3000 Models Continued
Product Description
People’s Republic
Maintenance and Service Guide
HP Pavilion zt3000 Models Continued
Product Description
Product Description
HP Compaq nx7000 Models
HP Compaq nx7000 Models Continued
Maintenance and Service Guide
Product Description
HP Compaq nx7000 Models Continued
HP Compaq nx7000 Models Continued
Maintenance and Service Guide
HP Compaq nx7000 Models Continued
Product Description
1-10
Maintenance and Service Guide
HP Compaq nx7000 Models Continued
1-11
HP Compaq nx7000 Models Continued
Product Description
1-12
Compaq Presario X1000 Models
Maintenance and Service Guide
Product Description
1-13
Compaq Presario X1000 Models Continued
Product Description
1-14
Compaq Presario X1000 Models Continued
Maintenance and Service Guide
Product Description
1-15
Compaq Presario X1000 Models Continued
Product Description
1-16
Compaq Presario X1000 Models Continued
Maintenance and Service Guide
Product Description
1-17
Compaq Presario X1000 Models Continued
Product Description
1-18
Compaq Presario X1000 Models Continued
Maintenance and Service Guide
Product Description
1-19
Compaq Presario X1000 Models Continued
Product Description
1-20
Compaq Presario X1000 Models Continued
Maintenance and Service Guide
Product Description
1-21
1.2 Features
Support for the following optical drives
1.3 Clearing a Password
1.4 Power Management
Maintenance and Service Guide
1.5 External Components
Front and Left-Side Components
Product Description
Front and Left-Side Components
Maintenance and Service Guide
Component
Function
Rear Panel and Right-Side Components
Maintenance and Service Guide
Component
Function
Component
Maintenance and Service Guide
Function
Product Description
Keyboard Components
Maintenance and Service Guide
Product Description
1-30
Component
Maintenance and Service Guide
Function
num lk key
Component
Top Components
Function
Product Description
Top Components Continued
Maintenance and Service Guide
Component
Function
Bottom Components
Bottom Components
Component
Function
Bottom Components Continued
Maintenance and Service Guide
Component
Function
1.6 Design Overview
2.1 Computer Setup and Diagnostics Utilities
Troubleshooting
Using Computer Setup
Maintenance and Service Guide
Selecting from the File Menu
File Menu
Select
Troubleshooting
Selecting from the Security Menu
Security Menu
Select
Troubleshooting
Selecting from the Advanced Menu
Maintenance and Service Guide
Select
Advanced Menu Continued
Troubleshooting
Select
To Do This
Troubleshooting Flowcharts Overview
2.2 Troubleshooting Flowcharts
Flowchart
Troubleshooting
Go to Flowchart No Power
Flowchart 2.1-Initial Troubleshooting
Power up
Flowchart 2.2-No Power, Part
2. Ensure that the AC power source is active
Flowchart 2.8, Nonfunctioning Port Replicator
Troubleshooting
Flowchart 2.3-No Power, Part
power supply if applicable
2-10
Continued from Flowchart 2.3, No Power, Part
Flowchart 2.4-No Power, Part
power cord
active?
Troubleshooting
Flowchart 2.5-No Power, Part
2-12
items
Flowchart 2.6-No Video, Part
Troubleshooting
Flowchart 2.7-No Video, Part
Continued from Flowchart No Video, Part Remove
Maintenance and Service Guide
Troubleshooting
Flowchart 2.8-Nonfunctioning Port Replicator if applicable
Maintenance and Service Guide
2-15
Flowchart 2.9-No Operating System OS Loading
Troubleshooting
2-16
Troubleshooting
Flowchart 2.10-No OS Loading, Hard Drive, Part
Maintenance and Service Guide
Check the Setup utility for correct booting order
System Restore
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
Flowchart 2.13-No OS Loading, CD- or DVD-ROM Drive
Troubleshooting
2-20
Troubleshooting
Flowchart 2.14-No Audio, Part
Maintenance and Service Guide
2-21
Troubleshooting
Flowchart 2.15-No Audio, Part
driver in OS configured?
2-22
Troubleshooting
Flowchart 2.16-Nonfunctioning Device
Maintenance and Service Guide
Reseat device
Troubleshooting
Flowchart 2.17-Nonfunctioning Keyboard
Maintenance and Service Guide
2-24
Troubleshooting
Flowchart 2.18-Nonfunctioning Pointing Device
Maintenance and Service Guide
Reseat internal pointing device connector
Troubleshooting
Flowchart 2.19-No Network/Modem Connection
2-26
Replace jack or have jack activated
3.1 Serial Number Location
Illustrated Parts Catalog
Maintenance and Service Guide
3.2 Notebook Major Components
Notebook Major Components
Illustrated Parts Catalog
Item Description
Maintenance and Service Guide
Number
Illustrated Parts Catalog
Maintenance and Service Guide
Notebook Major Components
Illustrated Parts Catalog
Maintenance and Service Guide
Bluetooth wireless communications board
Spare Part
Description
Maintenance and Service Guide
Notebook Major Components
Illustrated Parts Catalog
Left and right wireless antennae with cables
PC Card assembly not illustrated
Maintenance and Service Guide
Spare Part
Maintenance and Service Guide
Notebook Major Components
Illustrated Parts Catalog
Maintenance and Service Guide
Battery pack, 8-cell, 4.4-wH
Spare Part
Description
Maintenance and Service Guide
3.3 Miscellaneous Plastics Kit Components
Miscellaneous Plastics Kit Components
Illustrated Parts Catalog
Miscellaneous Plastics Kit Components Spare Part Number
Maintenance and Service Guide
3.4 Miscellaneous Cable Kit Components
Miscellaneous Cable Kit Components
Item Description
Maintenance and Service Guide
3.5 Miscellaneous Doors/Covers Kit Components
Miscellaneous Doors/Covers Kit Components
Item Description
Mass Storage Devices
3.6 Mass Storage Devices
Item Description
Number
Power cords
3.7 Miscellaneous
Maintenance and Service Guide
Description
Spare Part Information Continued
Power cords
Miscellaneous not illustrated
Description
4.1 Tools Required
Removal and Replacement Preliminaries
4.2 Service Considerations
Cables and Connectors
Plastic Parts
4.3 Preventing Damage to Removable Drives
4.4 Preventing Electrostatic Damage
4.5 Packaging and Transporting Precautions
4.6 Workstation Precautions
4.7 Grounding Equipment and Methods
Maintenance and Service Guide
Removal and Replacement Preliminaries
Event
Material
Removal and Replacement Procedures
Removal and Replacement Procedures
5.1 Serial Number
Maintenance and Service Guide
Serial Number Location
Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Maintenance and Service Guide
# of Screws
Spare Part Number Information
5.3 Preparing the Notebook for Disassembly
d. Remove the battery pack
c. Lift the front edge of the battery pack up and swing it back
Reverse the above procedure to install the battery pack
Removing the Battery Pack
5. Remove the hard drive by following these steps
f. Remove the hard drive shield 2 and connector 3 from the hard drive
Replacing the Notebook Feet
5.4 Notebook Feet
5.5 Memory Expansion Board
Removal and Replacement Procedures
Reverse the above procedure to install a memory expansion board
Maintenance and Service Guide
7. Pull the board away from the socket at a 45-degree angle
Removing the Mini PCI Compartment Cover
5.6 Mini PCI Communications Board
8. Pull the board away from the socket at a 45-degree angle
Removing the RTC battery
5.7 RTC Battery
Removing the Optical Drive
5.8 Optical Drive
Removal and Replacement Procedures
5.9 Keyboard
Maintenance and Service Guide
Removing the Keyboard Screws
Maintenance and Service Guide
Removal and Replacement Procedures
4. Turn the notebook right-side up with the front facing you
5. Open the notebook
9. Remove the keyboard
Removing the Switch Cover
5.10 Switch Cover
Removing the Speaker Cover Screws
5.11 Speaker Cover
Removal and Replacement Procedures
Reverse the above procedure to install the speaker cover
Maintenance and Service Guide
7. Slide the speaker cover back 2 to disengage it from the notebook
Removing the Fan
5.12 Fan
5.13 Heat Sink
Removal and Replacement Procedures
Reverse the above procedure to install the heat sink
Maintenance and Service Guide
Removing the Thermal Grease From the Heat Sink and Processor
Removal and Replacement Procedures
5.14 Processor
Spare Part Number Information
5-24
Removal and Replacement Procedures
Reverse the above procedure to install the processor
Maintenance and Service Guide
3. Lift the processor straight up 2 and remove it
Removal and Replacement Procedures
5.15 Display Assembly
Spare Part Number Information
5-26
Removal and Replacement Procedures
Disconnecting the Display Cable
Maintenance and Service Guide
5. Disconnect the display video cable 2 from the system board
7. Remove the following screws
Reverse the above procedure to install the display assembly
10. Lift the display assembly straight up and remove it
Removing the Display Assembly
Removal and Replacement Procedures
Spare Part Number Information
5.16 Top Cover
Maintenance and Service Guide
Removal and Replacement Procedures
5. Remove the following screws
Three PM2.5×9.5 screws 1 along the front edge of the notebook
6. Turn the notebook right-side up with the rear panel facing you
Disconnecting the Bluetooth Wireless Module and Speaker Cables
11. Position the notebook so the front faces forward
Removal and Replacement Procedures
Reverse the above procedure to install the top cover
Maintenance and Service Guide
14. Remove the top cover
5.17 Bluetooth Board
Bluetooth wireless communications board
338134-01
3. Disconnect the Bluetooth board cable 1 from the Bluetooth board
Spare Part Number Information
5.18 SD Card Slot Board and Cable
2. Disconnect the SD Card slot board cable 1 from the system board
Removal and Replacement Procedures
5.19 VGA Board and Shield
Spare Part Number Information
5-40
4. Remove the VGA board and shield
Replacing the Thermal Pads on the VGA Board and Shield
5.20 Modem and Cable
Speaker cover Section Display assembly Section Top cover Section
Spare Part Number Information
5.21 System Board
Maintenance and Service Guide
Removal and Replacement Procedures
2. Disconnect the SD Card slot board cable 1 from the system board
Removing the System Board Screws
4. Lift the right side of the system board approximately
Dimensions
Specifications
Stand-alone power requirements
Temperature
Notebook Continued
Specifications
Relative humidity noncondensing
Shock
Dimensions
Specifications
Pixel resolution
Maintenance and Service Guide
Dimensions
Specifications
Pixel resolution
Number of colors
Dimensions
Specifications
Pixel resolution
Maintenance and Service Guide
Dimensions
Specifications
temperature
80-GB
Weight
Specifications
Power supply
Dimensions
Access time
Specifications
Applicable disc
Center hole diameter
Access time
Specifications
Maintenance and Service Guide
Applicable disc
Access time
Specifications
Applicable disc
Center hole diameter
Access time
Specifications
Maintenance and Service Guide
Applicable disc
Hardware
Specifications
System
Function
Maintenance and Service Guide
Specifications
Hardware
System
Specifications
shipping configuration
I/O Address
System Function
Specifications
shipping configuration
Maintenance and Service Guide
I/O Address
Specifications
shipping configuration
I/O Address
System Function
Signal
Connector Pin Assignments
Signal
Maintenance and Service Guide
Signal
Connector Pin Assignments
Signal
Signal
Signal
Connector Pin Assignments
Signal
Maintenance and Service Guide
Signal
Connector Pin Assignments
Signal
Signal
Signal
Connector Pin Assignments
Signal
Maintenance and Service Guide
Power Cord Set Requirements
3-Conductor Power Cord Set
General Requirements
Power Cord Set Requirements
Country-Specific Requirements
Applicable Note
Country
Maintenance and Service Guide
Power Cord Set Requirements
Applicable Note
Country
Maintenance and Service Guide
Screw Listing
Head
Where used
Color
Length
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×7.0 Screw Locations
Maintenance and Service Guide
Where used
Head
Color
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×7.0 Screw Locations
Maintenance and Service Guide
Where used
Head
Color
Maintenance and Service Guide
Where used
Table C-4
Phillips PM2.5×5.0 Screw
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Locations
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Locations
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Locations
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Location
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Locations
Maintenance and Service Guide
Where used
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Location
Head
Where used
Color
Length
Maintenance and Service Guide
Where used
Table C-5
Phillips PM2.5×15.0 Screw Continued
Maintenance and Service Guide
Where used
Head
Color
Maintenance and Service Guide
Where used
Table C-6
Phillips PM2.5×3.0 Screw
Head
Where used
Color
Length
Maintenance and Service Guide
Where used
Table C-8
Phillips PM2.0×9.0 Spring-Loaded Screw
Maintenance and Service Guide
Where used
Head
Color
Index
Page
Page
Page
Index-5