Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

Go to

Flowchart 2.2,

No Power.

N

 

 

 

Beeps,

Check

 

 

LED board,

 

 

LEDs, or error

N

 

speaker

 

messages?

 

connections.

 

Go to

Y

 

All drives

 

 

Flowchart 2.17,

 

working?

 

Nonfunctioning

N

Y

 

Device.

 

 

 

 

 

Is there video?

Go to

 

 

Flowchart 2.6,

N

Go to

(no boot)

No Video.

 

 

Flowchart 2.18,

 

Keyboard/

 

Y

 

Nonfunctioning

pointing

 

 

 

Keyboard

 

device

 

 

 

or Flowchart 2.19,

N

working?

 

 

Nonfunctioning

 

Y

 

Pointing Device.

Is the OS

Go to

N

 

loading?

Flowchart 2.9,

 

 

No OS Loading.

 

Go to

Y

Connecting

 

 

Flowchart 2.20,

 

to network

 

No Network or

 

or modem?

 

N

 

Modem.

Y

 

 

 

 

 

 

Is there

Go to

 

 

Flowchart 2.15,

 

 

sound?

 

 

No Audio.

 

 

 

 

 

Y

End

 

 

 

 

 

2–8

Maintenance and Service Guide

Page 49
Image 49
HP X1202AP, X1027AP, X1026AP, X1023AP, X1020EA, X1018CL manual Flowchart 2.1-Initial Troubleshooting, Go to Flowchart No Power

X1079AP, X1083AP, X1097AP, X1215AP, X1040AP specifications

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