Notebook PC
Maintenance and Service Guide
HP Pavilion Widescreen Notebook zt3000
HP Compaq Business Notebook nx7000 Compaq Presario Widescreen
First Edition July Document Part Number
Maintenance and Service Guide HP Pavilion Widescreen Notebook zt3000
HP Compaq Business Notebook nx7000
Compaq Presario Widescreen Notebook PC Second Edition October
3 Illustrated Parts Catalog
Contents
2 Troubleshooting
1 Product Description
Contents
4 Removal and Replacement Preliminaries
5 Removal and Replacement Procedures
C Screw Listing Index
6 Specifications A Connector Pin Assignments
B Power Cord Set Requirements
Product Description
Description
1.1 Models
HP Pavilion zt3000, HP Compaq nx7000 and Compaq Presario
Model Naming Conventions
HP Pavilion zt3000, HP Compaq nx7000
Maintenance and Service Guide
and Compaq Presario
HP Pavilion zt3000 Models
People’s Republic
HP Pavilion zt3000 Models Continued
Product Description
Product Description
Maintenance and Service Guide
HP Pavilion zt3000 Models Continued
Product Description
HP Compaq nx7000 Models
HP Compaq nx7000 Models Continued
Maintenance and Service Guide
Product Description
HP Compaq nx7000 Models Continued
HP Compaq nx7000 Models Continued
Maintenance and Service Guide
1-10
HP Compaq nx7000 Models Continued
Product Description
1-11
Maintenance and Service Guide
HP Compaq nx7000 Models Continued
1-12
HP Compaq nx7000 Models Continued
Product Description
1-13
Maintenance and Service Guide
Compaq Presario X1000 Models
Product Description
1-14
Compaq Presario X1000 Models Continued
Product Description
1-15
Maintenance and Service Guide
Compaq Presario X1000 Models Continued
Product Description
1-16
Compaq Presario X1000 Models Continued
Product Description
1-17
Maintenance and Service Guide
Compaq Presario X1000 Models Continued
Product Description
1-18
Compaq Presario X1000 Models Continued
Product Description
1-19
Maintenance and Service Guide
Compaq Presario X1000 Models Continued
Product Description
1-20
Compaq Presario X1000 Models Continued
Product Description
1-21
Maintenance and Service Guide
Compaq Presario X1000 Models Continued
Product Description
1.2 Features
Support for the following optical drives
1.3 Clearing a Password
1.4 Power Management
Product Description
1.5 External Components
Maintenance and Service Guide
Front and Left-Side Components
Function
Maintenance and Service Guide
Front and Left-Side Components
Component
Function
Maintenance and Service Guide
Rear Panel and Right-Side Components
Component
Product Description
Maintenance and Service Guide
Component
Function
1-30
Maintenance and Service Guide
Keyboard Components
Product Description
num lk key
Maintenance and Service Guide
Component
Function
Product Description
Top Components
Component
Function
Function
Maintenance and Service Guide
Top Components Continued
Component
Function
Bottom Components
Bottom Components
Component
Function
Maintenance and Service Guide
Bottom Components Continued
Component
1.6 Design Overview
2.1 Computer Setup and Diagnostics Utilities
Troubleshooting
Using Computer Setup
Select
Selecting from the File Menu
Maintenance and Service Guide
File Menu
Select
Selecting from the Security Menu
Troubleshooting
Security Menu
Select
Selecting from the Advanced Menu
Troubleshooting
Maintenance and Service Guide
To Do This
Troubleshooting
Advanced Menu Continued
Select
Troubleshooting
2.2 Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
Flowchart
Go to Flowchart No Power
Flowchart 2.1-Initial Troubleshooting
Flowchart 2.8, Nonfunctioning Port Replicator
Flowchart 2.2-No Power, Part
Power up
2. Ensure that the AC power source is active
2-10
Flowchart 2.3-No Power, Part
Troubleshooting
power supply if applicable
active?
Flowchart 2.4-No Power, Part
Continued from Flowchart 2.3, No Power, Part
power cord
items
Flowchart 2.5-No Power, Part
Troubleshooting
2-12
Flowchart 2.6-No Video, Part
Maintenance and Service Guide
Flowchart 2.7-No Video, Part
Troubleshooting
Continued from Flowchart No Video, Part Remove
2-15
Flowchart 2.8-Nonfunctioning Port Replicator if applicable
Troubleshooting
Maintenance and Service Guide
2-16
Flowchart 2.9-No Operating System OS Loading
Troubleshooting
Check the Setup utility for correct booting order
Flowchart 2.10-No OS Loading, Hard Drive, Part
Troubleshooting
Maintenance and Service Guide
System Restore
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
2-20
Flowchart 2.13-No OS Loading, CD- or DVD-ROM Drive
Troubleshooting
2-21
Flowchart 2.14-No Audio, Part
Troubleshooting
Maintenance and Service Guide
2-22
Flowchart 2.15-No Audio, Part
Troubleshooting
driver in OS configured?
Reseat device
Flowchart 2.16-Nonfunctioning Device
Troubleshooting
Maintenance and Service Guide
2-24
Flowchart 2.17-Nonfunctioning Keyboard
Troubleshooting
Maintenance and Service Guide
Reseat internal pointing device connector
Flowchart 2.18-Nonfunctioning Pointing Device
Troubleshooting
Maintenance and Service Guide
Replace jack or have jack activated
Flowchart 2.19-No Network/Modem Connection
Troubleshooting
2-26
3.1 Serial Number Location
Illustrated Parts Catalog
Illustrated Parts Catalog
3.2 Notebook Major Components
Maintenance and Service Guide
Notebook Major Components
Illustrated Parts Catalog
Maintenance and Service Guide
Item Description
Number
Illustrated Parts Catalog
Maintenance and Service Guide
Notebook Major Components
Description
Bluetooth wireless communications board
Maintenance and Service Guide
Spare Part
Illustrated Parts Catalog
Maintenance and Service Guide
Notebook Major Components
Spare Part
PC Card assembly not illustrated
Left and right wireless antennae with cables
Maintenance and Service Guide
Illustrated Parts Catalog
Maintenance and Service Guide
Notebook Major Components
Description
Battery pack, 8-cell, 4.4-wH
Maintenance and Service Guide
Spare Part
Illustrated Parts Catalog
3.3 Miscellaneous Plastics Kit Components
Maintenance and Service Guide
Miscellaneous Plastics Kit Components
Miscellaneous Plastics Kit Components Spare Part Number
Item Description
3.4 Miscellaneous Cable Kit Components
Maintenance and Service Guide
Miscellaneous Cable Kit Components
Item Description
3.5 Miscellaneous Doors/Covers Kit Components
Maintenance and Service Guide
Miscellaneous Doors/Covers Kit Components
Number
3.6 Mass Storage Devices
Mass Storage Devices
Item Description
Description
3.7 Miscellaneous
Power cords
Maintenance and Service Guide
Description
Power cords
Spare Part Information Continued
Miscellaneous not illustrated
4.1 Tools Required
Removal and Replacement Preliminaries
Plastic Parts
4.2 Service Considerations
Cables and Connectors
4.3 Preventing Damage to Removable Drives
4.4 Preventing Electrostatic Damage
4.5 Packaging and Transporting Precautions
4.6 Workstation Precautions
4.7 Grounding Equipment and Methods
Material
Removal and Replacement Preliminaries
Maintenance and Service Guide
Event
Removal and Replacement Procedures
Serial Number Location
5.1 Serial Number
Removal and Replacement Procedures
Maintenance and Service Guide
# of Screws
5.2 Disassembly Sequence Chart
Removal and Replacement Procedures
Maintenance and Service Guide
Spare Part Number Information
5.3 Preparing the Notebook for Disassembly
Removing the Battery Pack
c. Lift the front edge of the battery pack up and swing it back
d. Remove the battery pack
Reverse the above procedure to install the battery pack
5. Remove the hard drive by following these steps
f. Remove the hard drive shield 2 and connector 3 from the hard drive
Replacing the Notebook Feet
5.4 Notebook Feet
5.5 Memory Expansion Board
7. Pull the board away from the socket at a 45-degree angle
Reverse the above procedure to install a memory expansion board
Removal and Replacement Procedures
Maintenance and Service Guide
Removing the Mini PCI Compartment Cover
5.6 Mini PCI Communications Board
8. Pull the board away from the socket at a 45-degree angle
Removing the RTC battery
5.7 RTC Battery
Removing the Optical Drive
5.8 Optical Drive
Removing the Keyboard Screws
5.9 Keyboard
Removal and Replacement Procedures
Maintenance and Service Guide
5. Open the notebook
Removal and Replacement Procedures
Maintenance and Service Guide
4. Turn the notebook right-side up with the front facing you
9. Remove the keyboard
Removing the Switch Cover
5.10 Switch Cover
Removing the Speaker Cover Screws
5.11 Speaker Cover
7. Slide the speaker cover back 2 to disengage it from the notebook
Reverse the above procedure to install the speaker cover
Removal and Replacement Procedures
Maintenance and Service Guide
Removing the Fan
5.12 Fan
5.13 Heat Sink
Removing the Thermal Grease From the Heat Sink and Processor
Reverse the above procedure to install the heat sink
Removal and Replacement Procedures
Maintenance and Service Guide
5-24
5.14 Processor
Removal and Replacement Procedures
Spare Part Number Information
3. Lift the processor straight up 2 and remove it
Reverse the above procedure to install the processor
Removal and Replacement Procedures
Maintenance and Service Guide
5-26
5.15 Display Assembly
Removal and Replacement Procedures
Spare Part Number Information
5. Disconnect the display video cable 2 from the system board
Disconnecting the Display Cable
Removal and Replacement Procedures
Maintenance and Service Guide
7. Remove the following screws
Removal and Replacement Procedures
10. Lift the display assembly straight up and remove it
Reverse the above procedure to install the display assembly
Removing the Display Assembly
Spare Part Number Information
5.16 Top Cover
Three PM2.5×9.5 screws 1 along the front edge of the notebook
Removal and Replacement Procedures
Maintenance and Service Guide
5. Remove the following screws
6. Turn the notebook right-side up with the rear panel facing you
Disconnecting the Bluetooth Wireless Module and Speaker Cables
11. Position the notebook so the front faces forward
14. Remove the top cover
Reverse the above procedure to install the top cover
Removal and Replacement Procedures
Maintenance and Service Guide
338134-01
5.17 Bluetooth Board
Bluetooth wireless communications board
3. Disconnect the Bluetooth board cable 1 from the Bluetooth board
Spare Part Number Information
5.18 SD Card Slot Board and Cable
2. Disconnect the SD Card slot board cable 1 from the system board
5-40
5.19 VGA Board and Shield
Removal and Replacement Procedures
Spare Part Number Information
4. Remove the VGA board and shield
Replacing the Thermal Pads on the VGA Board and Shield
5.20 Modem and Cable
Speaker cover Section Display assembly Section Top cover Section
Spare Part Number Information
5.21 System Board
Removing the System Board Screws
Removal and Replacement Procedures
Maintenance and Service Guide
2. Disconnect the SD Card slot board cable 1 from the system board
4. Lift the right side of the system board approximately
Temperature
Specifications
Dimensions
Stand-alone power requirements
Shock
Specifications
Notebook Continued
Relative humidity noncondensing
Maintenance and Service Guide
Specifications
Dimensions
Pixel resolution
Number of colors
Specifications
Dimensions
Pixel resolution
Maintenance and Service Guide
Specifications
Dimensions
Pixel resolution
80-GB
Specifications
Dimensions
temperature
Dimensions
Specifications
Weight
Power supply
Center hole diameter
Specifications
Access time
Applicable disc
Applicable disc
Specifications
Access time
Maintenance and Service Guide
Center hole diameter
Specifications
Access time
Applicable disc
Applicable disc
Specifications
Access time
Maintenance and Service Guide
Function
Specifications
Hardware
System
System
Specifications
Maintenance and Service Guide
Hardware
System Function
shipping configuration
Specifications
I/O Address
I/O Address
shipping configuration
Specifications
Maintenance and Service Guide
System Function
shipping configuration
Specifications
I/O Address
Maintenance and Service Guide
Connector Pin Assignments
Signal
Signal
Signal
Connector Pin Assignments
Signal
Signal
Maintenance and Service Guide
Connector Pin Assignments
Signal
Signal
Signal
Connector Pin Assignments
Signal
Signal
Maintenance and Service Guide
Connector Pin Assignments
Signal
Signal
General Requirements
Power Cord Set Requirements
3-Conductor Power Cord Set
Country
Country-Specific Requirements
Power Cord Set Requirements
Applicable Note
Country
Power Cord Set Requirements
Maintenance and Service Guide
Applicable Note
Maintenance and Service Guide
Screw Listing
Length
Where used
Head
Color
Phillips PM2.5×7.0 Screw Locations
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Color
Where used
Maintenance and Service Guide
Head
Phillips PM2.5×7.0 Screw Locations
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Color
Where used
Maintenance and Service Guide
Head
Phillips PM2.5×5.0 Screw
Where used
Maintenance and Service Guide
Table C-4
Phillips PM2.5×5.0 Screw Locations
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Locations
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Locations
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Location
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Locations
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Phillips PM2.5×5.0 Screw Location
Where used
Maintenance and Service Guide
Head Color Qty. Length Thread Width
Length
Where used
Head
Color
Phillips PM2.5×15.0 Screw Continued
Where used
Maintenance and Service Guide
Table C-5
Color
Where used
Maintenance and Service Guide
Head
Phillips PM2.5×3.0 Screw
Where used
Maintenance and Service Guide
Table C-6
Length
Where used
Head
Color
Phillips PM2.0×9.0 Spring-Loaded Screw
Where used
Maintenance and Service Guide
Table C-8
Color
Where used
Maintenance and Service Guide
Head
Index
Page
Page
Page
Index-5