26electrolux
•Appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
•Appliance has been used for normal do- mestic purposes only, in accordance with manufacturer's instructions.
•Appliance hasn't been serviced, main- tained, repaired, taken apart or tampered with by person not authorised by us.
•Electrolux Service Force Centre must un- dertake all service work under this guar- antee
•Any appliance or defective part replaced shall become the Company's property.
•This guarantee is in addition to your stat- utory and other legal rights.
Exclusions
•Damage, calls resulting from transport, im- proper use, neglect, light bulbs, removable parts of glass, plastic.
•Costs for calls to put right appliance which is improperly installed, calls to appliances outside United Kingdom.
•Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.
•Products of Electrolux manufacturer that are not marketed by Electrolux
Service and Spare Parts. Please contact your local Service Force Centre: 0870 5 929 929 (Call will be routed to Service Force Cen- tre covering your postcode area).
For address of local Service Force Centre and further information, please visit: www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading "What to do if..."
When you contact the Service Force Centre you will need to give the following details: Your name, address and postcode, your tel- ephone number, clear concise details of the fault, model and serial number of the appli- ance (found on the rating plate), the purchase date.
Please note a valid purchase receipt or guar- antee documentation is required for in guar- antee service calls.
Customer Care. Please contact our Cus- tomer Care Department: Electrolux Major Appliances, Addington Way, Luton, Bed- fordshire, LU4 9QQ or visit our website at www.electrolux.co.uk
Customer Care Department,
|
| Tel: (Calls may be recorded for |
|
| training purposes) |
Electrolux |
| 08705 950 950 |
AEG- |
| 08705 350 350 |
Electrolux |
|
|
Zanussi- |
| 08705 727 727 |
Electrolux |
|
|
For Customer Service in The Republic of Ireland please contact us at the address below:
Electrolux Group (Irl) Ltd, Long Mile Road, Dublin 12, Republic of Ireland
Tel: +353 (0)1 4090751, Email: serv- ice.eid@electrolux.ie
GB IE GREAT BRITAIN & IRELAND - Guarantee/Customer Service
Standard guarantee conditions
We, Electrolux, undertake that if within 12 months of the date of the purchase this Elec- trolux appliance or any part thereof is proved to be defective by reason only of faulty work- manship or materials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
•Appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
•Appliance has been used for normal do- mestic purposes only, in accordance with manufacturer's instructions.
•Appliance hasn't been serviced, main- tained, repaired, taken apart or tampered with by person not authorised by us.
•Electrolux Service Force Centre must un- dertake all service work under this guar- antee
•Any appliance or defective part replaced shall become the Company's property.
•This guarantee is in addition to your stat- utory and other legal rights.
Exclusions
•Damage, calls resulting from transport, im- proper use, neglect, light bulbs, removable parts of glass, plastic.
