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If you are unable to identify or solve the problem,
contact our service centre. Before telephoning,
make a note of the model, serial number and
purchase date of your machine: the Service Centre
will require this information.
Mod. ..........
Prod. No. ...........
Ser. No. .........
Mod. ..........
Prod. No. ...........
Ser. No. .........
P0042 BD
Something not working
Problem Cause possible/Solution
The door will not open:
The programme is still running.
• Wait the end of the washing cycle.
The door lock has not been released.
• Wait until the «Door» light goes off.
There is water in the drum.
• Select drain or spin programme to empty out the
water.
The machine vibrates or is noisy:
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Spinning starts late or the machine
does not spin:
The electronic unbalance detection device has cut in
because the laundry is not evenly distributed in the
drum. The laundry is redistributed by reverse rotation
of the drum. This may happen several times before
the unbalance disappears and normal spinning can
resume. If, after some minutes, the laundry is still not
evenly distributed in the drum, the machine will not
spin.
• Redistribute the laundry.
The machine makes an unusual
noise
The machine is fitted with a type of motor which
makes an unusual noise compared with other
traditional motors. This new motor ensures a softer
start and more even distribution of the laundry in the
drum when spinning, as well as increased stability of
the machine.
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