Problem Possible cause/Solution
There is water on the floor:
Too much detergent or unsuitable detergent (cre-
ates too much foam) has been used.
• Reduce the detergent quantity or use another
one.
Check whether there are any leaks from one of
the inlet hose fittings. It is not always easy to
see this as the water runs down the hose;
check to see if it is damp.
• Check the water inlet hose connection.
The drain hose is damaged.
• Change it with a new one.
The cap on the emergency emptying hose has
not been replaced or the filter has not been prop-
erly screwed in after cleaning action.
• Put the cap back on the emergency emptying
hose or screw the filter fully in.
Unsatisfactory washing results:
Too little detergent or unsuitable detergent has
been used.
• Increase the detergent quantity or use anoth-
er one.
Stubborn stains have not been treated prior to
washing.
• Use commercial products to treat the stub-
born stains.
The correct temperature was not selected.
• Check if you have selected the correct tem-
perature.
Excessive laundry load.
• Introduce into the drum less laundry.
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the door symbol 9.5 has gone off.
There is water in the drum.
• Select drain or spin programme to empty out
the water.
The machine vibrates or is noisy:
The transit bolts and packing have not been re-
moved.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
50 electrolux