Elo TouchSystems AMM170TK2, AMM18TK2, AMM17TK2, AMM19TK2 Installation, Technical Assistance Service

Models: AMM18TK2 AMM19TK2 AMM170TK2 AMM17TK2

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42User’s Guide

ADVAN DISCLAIMSALLOTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION,ANYIMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, EXCEPTTO THE EXTENT THATANYWARRAN- TIES IMPLIED BYLAWCANNOT BE VALIDLYWAIVED.

No oral or written information or advice given by ADVAN, its authorized service center, distributors, dealers, agents or employees, shall create another warranty or modify this warranty. This warranty states ADVAN’s entire liability and your exclusive remedy against ADVAN for any failure of the ADVAN’s product to operate properly.

Neither ADVAN nor anyone else involved in the development, production, or delivery of this product shall be liable for any indirect, incidental, special consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to consequential or incidental damages, the above limitation may not apply to you.

This Limited Warranty gives you special legal rights and you may also have other right, which vary from State to State.

Installation

Advan makes no warranty with respect to any installation of Advan’s product(s) by Advan, any authorized dealer, or any other person.

Technical Assistance

For technical assistance please call (510)490-1005 between 8:00 a.m. and 5:00 p.m. PST, Monday through Friday or email to support@mail.advancorp.com with a description of your technical issues.

Service

If your Medical Monitor needs service, call Advan Customer Service at (510)490-1005 between 7:00 a.m and 4:00 p.m PST, Monday through Friday or fax to (510)490-1151. You will need the unit’s serial number and a

brief description of the problem and where unit were purchased to receive a RMA number.

If a service is required please return the product for service using the original shipping container with the RMA number included in package on the outside of the box.

In order to protectADVAN employees form potential health hazards,ADVAN requires that the RMAproduct be disinfected before returning toADVAN for service.Any product not cleaned prior to shipment will be returned to the customer.

Note: Returns will not be accepted without an assigned RMA number.

In-transit damage is not covered by warranty. We suggest you always insure your shipment. Advan will only pay for the return shipment by surface transportation. It is the responsibility of the sender to prepay transportation charges.

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Elo TouchSystems AMM170TK2, AMM18TK2, AMM17TK2, AMM19TK2 manual Installation, Technical Assistance Service