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TROUBLESHOOTING GUIDE
TV/VCR
Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked possibilities. Before arranging for service, check these items. It could save your time and money.
PROBLEM | CORRECTIVE ACTION |
No power. | • Make sure the AC cord is connected to an AC outlet. |
| • Make sure the power is turned on. |
Remote Control Doesn’t Work | • Is TV/DVD plugged in? |
| • Power at outlet? |
| • Check batteries in Remote Control. |
No picture and sound. | • Make sure the AC cord is connected to an AC outlet. |
| • Check antenna connection. |
| • Let the TV/DVD/VHS program its tuner memory. |
No picture or poor picture on | • Adjust direction or replace antenna. |
TV/DVD/VHS. | • Adjust picture controls. |
No sound or poor sound. | • Adjust volume control on remote control or main unit. |
| • Press the MUTE button to restore sound. |
Bars On Screen | • If outside antenna is being used, check for broken wire. |
| • Check for local interference. |
Picture Distorted or Blurred | • Try a new channel, if OK, then possible station trouble. |
| • If outside antenna is being used, check for broken wire. |
Picture Rolls Vertically | • Try a new channel, if OK, then possible station trouble. |
Lines or Streaks in Picture | • If outside antenna is being used, check for broken wire. |
| • Check for local interference. |
No Color | • Try a new channel, if OK, then possible station trouble. |
| • Is antenna connected to terminal on the back of the set? |
| • If outside antenna is being used, check for broken wire. |
| • Adjust COLOR control. |
Poor Reception on Some Channels | • Try a new channel, if OK, then possible station trouble. |
Ghosts in Picture | • Is antenna connected to terminal on the back of the set? |
| • If outside antenna is being used, check for broken wire. |
| • Check for local interference. |
Weak Picture | • Try a new channel, if OK, then possible station trouble. |
| • Is antenna connected to terminal on the back of the set? |
| • If outside antenna is being used, check for broken wire. |
| • Adjust CONTRAST & BRIGHT control. |
Sound OK, Picture Poor | • Try a new channel, if OK, then possible station trouble. |
| • Is antenna connected to terminal on the back of the set? |
| • If outside antenna is being used, check for broken wire. |
| • Check for local interference. |
| • Adjust CONTRAST & BRIGHT control. |
Picture OK, Sound Poor | • Try a new channel, if OK, then possible station trouble. |
| • Check for local interference. |
Timer recording is not possible. | • Make sure the timer recording is set correctly. |
| • Make sure the power is off. |
| • Make sure the TV/DVD/VHS clock is set correctly. |
Cannot go into Record mode. | • Make sure the tape has an |
| • hole with plastic tape. |
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