Credit Cards for U.S. Purchases Only.
The right people,
the right answers,
right now.
ON-LINE ORDERING NOW AVAILABLE ON OUR WEB SITE
http://www.raihome.com
8
Emerson Process Management
2400 Barranca Parkway
Irvine, CA 92606 USA
Tel: (949) 757-8500
Fax: (949) 474-7250
http://www.raihome.com
© Rosemount Analytical Inc. 2010
RETURN OF MATERIAL
GENERAL
Toexpedite the repair and return of instruments, proper communication between the customer and the factory is important.
Before returning a product for repair, call 1-949-757-8500 for a Return Materials Authorization (RMA) number.
WARRANTY REPAIR
The following is the procedure for returning instruments still under warranty:
1. Call Rosemount Analytical for authorization.
2. To verify warranty, supply the factory sales order number or the original purchase order number. In the case of
individual parts or sub-assemblies, the serial number on the unit must be supplied.
3. Carefully package the materials and enclose your “Letter of Transmittal” (see Warranty). If possible, pack the
materials in the same manner as they were received.
4. Send the package prepaid to:
Rosemount Analytical
Liquid Division
2400 Barranca Parkway
Irvine, CA 92606
Attn: Factory Repair
RMA No. ____________
Mark the package: Returned for Repair Model No. ____
NON-WARRANTY REPAIR
The following is the procedure for returning for repair instruments that are no longer under warranty:
1. Call Rosemount Analytical for authorization.
2. Supply the purchase order number, and make sure to provide the name and telephone number of the individual
to be contacted should additional information be needed.
3. Do Steps 3 and 4 from warranty repair section.
NOTE Consult the factory for additional information regarding service or repair.
IMPORTANT
Please see second section of “Return of
Materials Request” form. Compliance with
the OSHA requirements is mandatory for
the safety of all personnel. MSDS forms
and a certification that the instruments have
been disinfected or detoxified are required.
MODEL 1056 RETURN OF MATERIAL