TROUBLE SHOOTING (Unit must be OFF, unplugged and cool before any maintenance)
PROBLEM | CAUSE: Too rich air/fuel mixture | |
Fire burns with a lazy, orange | Flue or intake is restricted. | Check inside stove and |
flame and/or fuel builds up in |
| exhaust pipes for blockage. |
the firepot. | Make sure glass door is shut | Tap inside walls of firebox, |
Glass may become dirty. | and sealed tightly. If not, | clean behind the lower access |
| adjust door handle or replace | plates (located on the back |
| gasket if necessary. | inside wall, next to the firepot); |
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| clean firepot and firebox vent |
| Verify ash removal plates are | holes above firebrick panel. |
| pushed completely in. | Feed rate is too High for fuel; |
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| |
| Verify that exhaust fan is | reduce heat setting. |
| running and venting | Inadequate combustion air |
| properly. If not, check | |
| connection and clean or | available; combustion air is |
| replace. | mandatory (Our Part |
|
| is acceptable). |
| Moisture content above | Improper air mixture can |
| 15%. Allow fuel to dry or mix | cause the unit to burn fuel |
| with some wood pellets. | faster than the auger is |
Fire goes out or stove shuts | CAUSE: Firepot burns out | feeding. |
down. Fuel may stop | of fuel | Too many elbows in the |
feeding. | Hopper empty; refill | |
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| venting restrict air flow. |
| Auger jams. Remove auger |
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| and clean. Auger jams can |
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| be a problem if poor quality |
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| fuel is used, or if excessive |
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| fines (sawdust, corn cobs, |
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| husks, etc.) are present in |
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| hopper. Auger jams are |
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| evidenced when the auger |
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| turns, but no fuel is |
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| delivered. |
|
Fire goes out or stove shuts | CAUSE: Auger | stops turning |
down. Fuel may stop | Auger has come loose. | |
feeding. | Check to see if auger motor | the unit is extremely hot. |
| is turning and auger is not. | Vacuum switch tripped. |
| NOTE: Auger is held to the | |
| auger motor by a coupler | Caused by exhaust blower not |
| that is fastened to the auger | running, or venting blocked. |
| motor with a setscrew. | Check blower, clean or replace |
| Simply slide the auger into | as necessary. Clean any |
| the auger housing and rotate | blockage from venting. |
| it until it fits into the coupler. | Auger motor not operating. |
| If coupler is loose, remove | |
| the auger motor and tighten | Inspect connection and |
| setscrew in the coupler. | replace if necessary. |
NOTE: Negative pressure in a home is a serious issue.
This unit must be installed with the Outside Air Kit (Part
28
