Enterasys X-Pedition 2000 Getting Started Guide 65
Appendix BTechnical Support

Getting Help

For additional support related to the Common CLI syntax or this document, contact Enterasys
Networks using one of the following methods:
Before contacting Enterasys Networks for technical support, have the following information
ready:
• Your Enterasys Networks service contract number
• A description of the failure
• A description of any action(s) already taken to resolve the problem (e.g., changing mode
switches, rebooting the unit, etc.)
• The serial and revision numbers of all involved Enterasys Networks products in the network
World Wide Web http://www.enterasys.com
Phone 603-332-9400
1-800-872-8440 (toll-free in U.S. and Canada)
For the Enterasys Networks Support toll-free number in your
country: http://www.enterasys.com/support/gtac-all.html
Internet mail support@enterasys.com
FTP ftp://ftp.enterasys.com
Login anonymous
Password your email address
To send comments or suggestions concerning this document to the Technical Writing
Department: TechWriting@enterasys.com
Make sure to include the document Part Number in the email message.