Preface
Getting Help
For additional support related to this device or document, contact Enterasys Networks using one of the following methods:
World Wide Web: http://www.enterasys.com/wireless
Phone:North America: (603)
Europe: 353 61 701 910
Asia: +800
Internet mail: support@enterasys.com
To send comments or suggestions concerning this document, contact the Enterasys Networks Technical Writing Department via the following
address: TechWriting@enterasys.com
Make sure you include the document Part Number in the
Before calling Enterasys Networks, please have the following information ready:
∙Your Enterasys Networks service contract number
∙A description of the problem
∙A description of any action(s) already taken to resolve the problem
∙The serial and revision numbers of all involved Enterasys Networks products in the network
∙A description of your network environment (for example, layout, cable type)
∙Network load and frame size at the time of trouble (if known)
∙The device history (for example, have you returned the device before, is this a recurring problem)
∙Any previous Return Material Authorization (RMA) numbers
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