Technical Support (FAQ)

EN-5200e

 

 

 

 

Problem

Possible Solution

 

 

 

 

 

 

 

 

Screen image is not

• Adjust the CLOCK1 and FOCUS2 settings or press the AUTO button to

 

centered or sized

automatically re-configure the monitor’s settings.

 

 

properly

 

 

 

 

 

 

Picture has color

• Adjust the settings for Red, Green and/or Blue colors or select a different

 

defects (white does

color temperature: C1 or C2.

 

 

not look white)

 

 

 

 

 

 

Poor brightness or

• The life time of the back-light is limited. After 20,000 hours, the luminance of

 

contrast

the light has been reduced to half of its original value.

 

 

 

Please send the monitor to an authorized service agent for service.

 

 

 

 

Horizontal or vertical

• Adjust the CLOCK and FOCUS settings or press the AUTO button to

 

disturbances on the

automatically re-configure the monitor’s settings.

 

 

screen

• Use Win 95/98 shut-down mode.

 

 

 

 

 

 

1CLOCK (pixel frequency) controls the number of pixels scanned by one horizontal sweep. If the frequency is not correct, the screen shows vertical stripes and the picture’s width is incorrect.

2FOCUS adjusts the phase of the pixel clock signal. With a wrong phase adjustment the picture has horizontal disturbances with very light screen images.

Note: For FOCUS and CLOCK adjustment use “dot-pattern” or Win 95/98 shut-down mode pattern.

Error Message

Possible Solution

 

 

 

 

Cable not connected

• Make sure the video cable is properly connected to the computer.

 

If the connector is loose, tighten the connector's two screws.

 

• Inspect the video cable and make sure that none of the pins are bent.

 

 

EN-5200e

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31MY02

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Envision Peripherals EN-5200E user manual Error Message Possible Solution