Operators Manual
9.1 Error Messages (Cont’d)
Error Message | Cause | Solution |
Sorry Out Of Service | The waste bucket is full | Empty, clean and refit |
Waste Bucket Full |
| the waste bucket |
|
|
|
Sorry Out of Service | Operator/engineer running | Wait until machine completes |
Rinsing | the rinse program | rinse cycle and returns |
|
| to standby mode |
|
|
|
Sorry Out of Service | Fresh beans container and/or | Refill bean container with |
Out of Coffee | freshbrew canister empty | fresh beans and/or coffee |
| (Espresso machines) | canister with freshbrew coffee |
| Bean hopper | Fully open bean hopper |
|
| |
|
|
|
9.2 Simple Problem Solving
In the unlikely event of the machine developing a problem, details are given in the table below on how to deal with common faults that can be easily remedied by the operator.
Safety First! Should the remedy given below not cure the problem, or the fault is not listed, DO NOT ATTEMPT TO CURE THE FAULT YOURSELF. Contact your machine supplier for assistance.
Fault | Possible Cause | Remedy |
Waste bucket overflowing | Level sensor incorrectly | Ensure sensor is positioned |
| located in the bucket | correctly |
|
|
|
Incorrect drinks dispensed | Ingredient canisters | Refit canisters into their |
| located incorrectly | correct positions |
|
|
|
Leaking from dispense area | Mixing system ‘O’ ring | Refit correctly and ensure |
| fitted incorrectly | that all mixing stations are |
|
| water tight |
|
|
|
Blank LCD display | Electricity supply | Ensure electricity supply is |
| turned off | turned on at the mains |
Cups jamming | Incorrect cup size | Remove cups from cup |
|
| stack and replace with |
|
| correct size cups |
No change given from | (i) Coin tubes jamming | Clear coin tubes and |
change giver (where fitted) |
| check for blockage |
| (ii) Coin tubes empty or | Check and refill coin |
| below | tubes where necessary |
Low water indicated on | Water supply turned off | Ensure water supply is |
LCD display |
| turned on at stop tap |
|
|
|
Carbonated drinks | CO2 gas bottle empty | Check and if necessary |
not “fizzy” |
| replace. See page 31 |
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