Epson 4012033-00 XXX 4-6 , For Macintosh users

4-6 Troubleshooting

LProof Sign-off:

K. Pipa _______

M. Fujimori _______

R. Thomson _______

R4C5700

Rev. C

A5 size TRBLE.FM

4/6/01 Pass 0

For Macintosh users

Before you reinstall EPSON Photo!3, be sure to remove

the currently installed program as described in “For

Macintosh users” on page 4-5.

After removing EPSON Photo!3 from your computer,

see “Installing EPSON Photo!3” on page 1-10 to

reinstall the program.

Contents

Main Digital Camera Software Digital Camera Utility Programs ii iii R4C5700 Contents iv R4C5700 Introduction 1 Introduction Features 2 R4C5700 About This Guide Finding More Information System Requirements Requirements for serial connection Introduction 3 Requirements for USB connection Windows computers Warnings, Cautions, and Notes 4 Macintosh computers w c Installing and Setting up the Software 1-1 Chapter 1 Installing and Setting up the Software Connecting the Camera to Your Computer 1-2 Using the USB cable Installing and Setting up the Software 1-3 Using a serial cable 1-4 Connecting to a PC Installing and Setting up the Software 1-5 Connecting to a Macintosh 1-6 Installing and Setting up the Software 1-7 Installing Software for Windows Users Installing the USB driver For Windows 98 and 2000 users 1-8 Installing EPSON Photo!3 Installing and Setting up the Software 1-9 Installing EPSON File Converter and other software 1-10 Installing Software for Macintosh Users Installing EPSON Photo!3 Installing EPSON File Converter Installing and Setting up the Software 1-11 Installing other software Setting Up Camera Events for USB Users 1-12 For Windows 98 and 2000 USB users Changing an events associated application Installing and Setting up the Software 1-13 1-14 For Macintosh USB users Changing an events associated application Installing and Setting up the Software 1-15 1-16 Using EPSON Photo!3 2-1 Chapter 2 Using EPSON Photo!3 Working with EPSON Photo!3 2-2 Accessing EPSON Photo!3 Opening EPSON Photo!3 directly For Windows users For Macintosh users Getting information through online help EPSON Photo!3 menus 2-4 Camera menu Folder menu Using EPSON Photo!3 2-5 Controls menu Using the Camera Menu 2-6 Transferring files to your computer Using the Save To Folder button Using EPSON Photo!3 2-7 Using the Export Photos button 2-8 Placing photos in your documents Inserting photos directly into documents Using the Get Photo (or Get Photos) button Using EPSON Photo!3 2-9 Using drag-and-drop (Windows only) 2-10 Inserting a photo by importing Using EPSON Photo!3 2-11 Erasing images from the memory card 2-12 Getting photo information Using EPSON Photo!3 2-13 Viewing your photos and video clips Rotating your photos 2-14 Playing back audio recordings Using the Folder Menu Using EPSON Photo!3 2-15 Locating the folder that contains your photos Uploading and copying photos 2-16 Using the Controls Menu Using EPSON Photo!3 2-17 Controlling the camera from your computer Selecting the image quality setting Selecting the flash setting 2-18 Setting the self timer Changing between color and black-and-white Taking photos from your computer Using EPSON Photo!3 2-19 Using the Setup Menu 2-20 Changing computer connection settings Changing the communication port For Windows For Macintosh Checking the camera status and the connection Changing camera settings 2-22 Setting the clock Changing the camera ID Using the Included Utilities 3-1 Chapter 3 Using the Included Utilities Using EPSON File Converter 3-2 Converting images in Windows Using the Included Utilities 3-3 3-4 Converting audio files in Windows Using the Included Utilities 3-5 3-6 Converting images using a Macintosh Using the Included Utilities 3-7 3-8 Converting audio files using a Macintosh Using the Included Utilities 3-9 3-10 R4C5700 Making screen captures For Windows users Using the Included Utilities 3-11 3-12 For Macintosh users Using EPSON Auto Downloader Using the Included Utilities 3-13 Accessing EPSON Auto Downloader in Windows 3-14 Accessing EPSON Auto Downloader using a Macintosh Using EPSON Photo! Print2 Using the Included Utilities 3-15 Paper sizes and media Printing layouts A6 layouts 3-16 Photo Paper 4 6 layouts A4 / Letter layouts A3 layouts Using the Included Utilities 3-17 Roll Paper layouts Index layouts 3-18 Printing images in Windows Printing images saved on a computer Printing images saved on your cameras memory card Using the Included Utilities 3-19 Printing images using a Macintosh Printing images saved on a computer 3-20 Printing images saved on your cameras memory card Troubleshooting 4-1 Chapter 4 Troubleshooting Software Problems 4-2 Troubleshooting 4-3 R4C5700 Uninstalling EPSON Photo!3 For Windows users When connected via the USB cable 4-4 When connected via the serial cable Troubleshooting 4-5 For Macintosh users Reinstalling EPSON Photo!3 For Windows users When connected via the USB cable When connected via the serial cable 4-6 For Macintosh users Glossary 1 Glossary 2 Index 1 Index A B 2 C D E Index 3 F H I M 4 R S T U R4 v. C3 700 Re B