Software Problems

If you are having trouble with an applicaton program, try the following solutions:

1.If the application program does not start, check that you are following the correct procedure for starting the program, and that it is installed correctly. If the program is stored in a directory on the hard disk drive, make sure you are working in or specifying the corrct directory. If you are using a program on a diskette, make sure have inserted the correct diskette in the correct drive.

2.Your computer can run at either high speed or low speed. while almost all programs work properly at the faster speed, some must run at the slower speed. Check your software manual to see if this is the case, and change the CPU speed if necessary. See "Changing the CPU Speed" in Chapter 2 for instructions.

3.If you have entered an MS-DOS command that you want to stop, try pressing the following key combinations:

Ctrl C Ctrl Break.

4.An application program can occasionally lock up the computer making it unresponsive to the keyboard. If your computer

does not respond when you type on the keyboard, you can press Ctrl Alt Delete to reset it.

5.If resetting the computer doesn't help, turn off your system, wait five seconds, and then turn it back on. Then you can restart your application program.

6.If none of these solutions solve your software problem, contact the woftware manufacturer for technical support.

Troubleshooting A-11