Solving Problems with the Remote Control
The projector doesn’t respond to remote control commands.
■Make sure the tape has been removed from the battery tray as described on page 32.
■Make sure you are within 20 feet of the projector, and within range of the projector’s front or back sensor (approximately 30° to the left or right and 15° above or below).
■The remote control battery may not be installed correctly or may be low on power. Change the battery as described on page 35.
■Dim the room lights and turn off any fluorescents. Make sure the projector is not in direct sunlight. Strong lighting, especially fluorescent lights, may affect the projector’s infrared receivers.
■Turn off any nearby equipment that emits infrared energy, such as a radiant room heater.
You can’t control the mouse pointer with the remote control.
■Make sure the mouse cable is securely connected to both your computer’s mouse port or USB port and the projector’s USB port. For details, see page 13 (for laptops) or Appendix A (for other systems).
■Make sure RS232C is selected as the COM Port setting in the Advanced menu (see page 46). If you select USB, you can’t use the USB port to control a mouse.
■To use the USB mouse connection on a PC, your system must have a “clean” installation of Windows 98, Windows Me, Windows XP, or Windows 2000. The connection may not work correctly if your system was upgraded from Windows 95.
Solving Problems 71