Troubleshooting 7-5

If this happens:

Try this:

 

 

Paper Out and POperate lights • Printer maintenance is required now. Turn off the printer and contact

flashing, Ink Out and PaperEPSON as described on page 5. Size/Type lights on, all paper tray

lights flash, and H ink out lights are on

All control panel lights flashing

• An unknown error has occurred. Turn off the printer and remove any

 

 

foreign objects or paper that may be obstructing print head movement.

 

 

Then turn on the printer again. If you still see the error indicators, turn

 

 

off the printer and contact EPSON as described on page 5.

Your printer icon (SPro 5500) doesn’t

•

You may have too many items in the Chooser. Delete any unused items

appear in the Macintosh Chooser.

 

and check the Chooser again.

Your computer doesn’t seem to

•

Make sure that the Universal Serial Bus Controller is working properly

recognize the printer in Windows.

 

in Device Manager; see your computer documentation. If it is not

 

 

working, contact your computer dealer.

•If you connected your printer to a USB hub port, uninstall the printer software (as described on page 7-7), connect the printer directly to a USB port on your computer, and reinstall the software (as described in Chapter 1).

•Make sure your system meets the requirements listed on page 4.

You turned the printer on and it is • Wait until the printer finishes testing and cleaning the print head before

making noise.you print. If the printer has been turned off for a while (for example, over the weekend), it performs a longer cleaning cycle before printing. This can take several minutes; do not turn off the printer during this process.