Introduction 5
Where To Get HelpEPSON provides telephone support and information on the installation, configuration, and operation of professional graphics products through the EPSON PreferredSM Protection Plan. Dial (888)
8 P.M., Pacific Time, Monday through Friday, and 7 A.M. to 4 P.M., Pacific Time, Saturday.
Before you call, make sure you have your Unit ID number, which is included with the EPSON Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.
EPSON also provides technical assistance 24 hours a day through the electronic support services listed in the following table:
Service | Access |
|
|
World Wide Web | From the Internet, you can reach EPSON’s |
| Professional Graphics Home Page at |
| http://prographics.epson.com. |
|
|
Automated Telephone | A variety of automated help services are |
Services | available 24 hours a day, seven days a week. To |
| use these services, you must have a touch tone |
| telephone and call (800) |
|
|
You can purchase ink cartridges, paper, and accessories from EPSON at
(800)
As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of