A line of dots always appears in the scanned image.

Check to see if the document table is dusty or scratched. Clean the document table glass as described on page 41.

Your printed image is larger or smaller than the original size.

You may have changed the resolution or scaled your image. Check the image size settings in your application to determine the actual size your image will be when it is printed.

You cannot print your image or the printout is garbled.

Check the image size of your file to see if it is too large. Make sure that your computer has enough memory for your software. If there are many device drivers on your system, you are running multiple programs at the same time, or you have little free space on your hard drive, your computer may not have enough memory available. (See your software and computer documentation.)

Check that the printer is properly connected to the computer and is correctly set up. (See your printer manual.)

Check that your software is properly installed and set up for your printer. (See your software manual.)

Problem Solving 53