Diagnosing Printer Problems
You can diagnose some problems by checking the printer’s control panel lights, as described below, or running a printer check, as described on page 47.
Checking the Control Panel Lights
error light | power light |
| power button |
ink cartridge replacement button | maintenance button |
Follow the guidelines below when you check the control panel lights.
P is on | The Ppower light is on when the printer is ready to print. It flashes |
| when the printer is receiving a print job, charging ink, or cleaning the |
| print head. |
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|
b is on | When the b error light is on, paper is out or loaded incorrectly, or you |
| have a paper jam. If necessary, load or reload paper and press the |
| b maintenance button. If paper is jammed, press the b maintenance |
| button to try to clear the jam. If that doesn’t work, turn off the printer |
| and gently pull out all the paper. Turn on the printer and press the |
| b maintenance button to resume printing. |
| When the b error light is on and your paper is loaded correctly and not |
| jammed, you need to replace an ink cartridge. Determine which |
| cartridge is out of ink and replace the cartridge as described on page 37 |
| and page 39. |
|
|
b flashes | When the b error light flashes, your ink supply is low. Determine |
| which cartridge is low as described on page 38 and make sure you |
| have a replacement cartridge. |
P is off | When the Ppower light is off and the b error light is on, jammed |
and | paper may be blocking movement of the print head. Turn off the |
b is on | printer, open the cover, and check inside for any jammed paper. Then |
| turn the printer back on. If the lights are still in the same state, contact |
| your dealer or EPSON; see page 55 for contact information. |
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46