Print Quality Problems

You see banding (light lines).

Your printout is blurry or smeared.

■The print head nozzles may need cleaning; see page 35 for instructions.

■Make sure the Media Type setting matches the paper you loaded. See page 34 for guidelines.

■Make sure the printable side of the paper is face up. It is usually whiter or shinier.

■The ink cartridges may be old or low on ink. To replace an ink cartridge, see page 37.

■Try using Automatic mode. See page 9 (Windows) or page 14 (Macintosh) for instructions.

■Run the Print Head Alignment utility. See page 41 for instructions.

■Make sure your paper isn’t damp, curled, or loaded face down (the printable side should be face up). If it’s damp or curled, reload a new stack of paper.

■Use a support sheet with special paper or try loading your paper one sheet at a time.

■Make sure your paper meets the specifications listed in your electronic Reference Guide.

■Run the Print Head Alignment utility. See page 41 for instructions.

■Remove each sheet from the output tray as soon as it’s finished printing, especially if you’re using transparencies.

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