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Epson 825 The projector is not found when EMP NS Connection is started.

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Troubleshooting 60

The projector is not found when EMP NS Connection is started.

Check Remedy

Is the Wireless LAN unit connected?

For Wireless LAN

Check that the optional Wireless LAN unit is securely connect ed.

Is the projector's configuration menu open? While the configuration menu is displayed, network connection becomes invalid. Close the

configuration menu and return to the LAN standby screen.

Are the computer's LAN card and the built-in LAN function

available?

Check that LAN is valid by checking Control Panel - System in the device manager and so on.

Is the SSID the same as that of the access point?

Quick Connection Mode

Set an SSID that is different from that of the access point. See your User’s Guide for more information.

Is the DHCP function for Wired LAN turned On?

Quick Connection Mode

Turn Off the DHCP setting for Wired LAN from the configuration menu. See your User’s Guide for

more information.

Was the network adapter used selected correctly with

EMP NS Connection?

If the computer has multiple LAN environments, it cannot connect unless the network adapter is

selected correctly. When using a computer running Windows, start EMP NS Connection, and select

the network adapter you are using from Set options - Switch LAN. sp.40

For Wireless LAN connection, is the Wireless LAN setti ng

enabled when the computer is in power save mode?

Enable the Wireless LAN.

Are there any obstacles between the access point and the

computer or projector?

For Wireless LAN

Sometimes interference prevents the projector from being found in a search. Check for any obstacles

between the access point and the computer or projector, and change their position to lessen

potential interference.

Is the computer's Wireless LAN electromagnetic wave

strength set to low?

Set the electromagnetic wave strength to maximum.

Does the Wireless LAN conform to 802.11g, 802.11b, or

802.11a?

The optional wireless LAN unit is only compatible with standards 802.11g, 802.11b, and 802.11a, and

not with other standards such as 802.11.

Is the firewall turned off, or has the firewall been

registered as an exception?

When you do not wish to turn off the firewall or register the firewall as an exception, make the

necessary settings to open the ports.

The ports used by EMP NS Connection are "3620", "3621", and "3629".

Contents

Main Contents Introduction Connecting with EMP NS Connection EMP NS Connection Useful Functions Connecting to a Projector on a Different Subnet Setting the EMP NS Connection Operation Using a Computer to Set Up, Monitor and Control Projectors Presentations Using Slideshow Appendix Page Page Making effective use of your projector Sending Images Via a Network (EMP NS Connection) Monitor, configure, and control the projector from a remote location Projecting directly from saved JPEG images on a USB device (Slideshow) Page Installing the Software Software Supplied Installing q A B C D E F q Page EMP NS Connection Summary Two Connection Modes and their Main Functions Advanced Connection Mode Quick Connection Mode (Only when the optional Wireless LAN unit is installed) Main functions EMP NS Connection Summary Steps for Connecting in Advanced Connection Mode Preparing to Connect Preparing the Computer For Windows For Macintosh Operating the Projector A B Operating the Computer A B C D q Using the Connection Screen Page Using the toolbar Page Page Page Page Page Example of Adjusting the Virtual Display Procedure before using the Multi-screen Display Function Setting the Virtual Display Enable the virtual display driver (Windows only) A B C Adjust the Virtual Display q A B C D q F A Page Page B C q Page Connecting to a Projector on a Different Subnet q A B q Making a Profile A B q Searching by Specifying a Profile Page C D Page A B General settings Tab Adjust performance Tab q Page Changing Settings Using a Web Browser (Web Control) q Displaying Web Control q Entering the IP address of the projector A B Projector Setup Page Using the Mail Notification Function to Report Problems q Management Using SNMP q Page Files that can be Projected Using Slideshow q jpg Specifications for Files that can be Projected Using Slideshow q Slideshow Examples Projecting images from a USB storage device Slideshow Basic Operations Starting and Closing Slideshow A B Closing Slideshow Slideshow Basic Operations A Slideshow Basic Operations q B Rotating the Image A B A B C Projecting Image Files D q A B C q Setting Image Display Conditions A B C Page Connection Limitations Supported Resolutions Display Color Connection Number Others Connection Limitations When Using Windows Vista Limitations when projecting from Windows Photo Gallery Limitations in Windows Aero Problems concerning monitoring and control Problems concerning network functions Cannot connect using EMP NS Connection Check the message on the screen and then apply the following countermeasures. The projector is not found when EMP NS Connection is started. Cannot connect in Advanced Connection Mode or Wired LAN connection When connecting with EMP NS Connection the image is not displayed or the image is slow to appear. Page Page Page Problems concerning monitoring and control Mail is not sent even if a problem occurs in the projector. Page System Requirements General Notes Copyright Notice Trademarks