There is no sound.

Press the button on the projector or the Vol+ button on the remote control to turn up the volume.

If you’ve turned off the picture and sound, press the A/V Mute button on the remote control to turn them on again.

If you’re using a DVD player or other video source, make sure its volume is not turned all the way down or muted. Also, make sure the cables are connected correctly, as described in Chapter 1.

Make sure the audio cable is connected to the correct audio port. See page 22 or page 29.

If your presentation includes computer audio, make sure the volume control on your computer is not turned all the way down or muted. Make sure the audio cable is securely connected to both the projector and your computer. See page 22.

The wrong source may be selected. Press the Source Search button on the projector or the remote control.

Solving Password Problems

You have forgotten the password.

Write down the request code that appears in the Password Protect Release screen and contact Epson. See page 87.

If you turned on the password protect feature before setting the password and no password was set before, try using the default password: 0000.

The remote control is not available.

You must have the remote control to enter the password. You can purchase a replacement remote control from Epson. See page 88.

Solving Problems 85