Solving Network Problems

You don’t see your projector in the EMP Monitor window.

■Make sure that you’ve connected the projector to the network and configured it correctly; see page 91. Also, make sure you’ve registered the projector with EMP Monitor; see page 95.

■Make sure that Standby Mode in the projector’s Extended menu is set to Network On; see page 58.

■If the computer you are using is running Windows XP or 2000, you must be logged in as the Administrator.

■Try restarting your computer.

You don’t receive an e-mail over the network when a projector problem occurs.

■Make sure that Standby Mode in the projector’s Extended menu is set to Network On; see page 58.

■Make sure that you’ve connected the projector to the network and configured it correctly; see page 91.

■Make sure you set up projector e-mail alerts correctly in the Network menu (see page 93) or in EMP Monitor (see page 98).

Where To Get Help

Epson provides these technical support services:

Internet Support

Visit Epson’s support website for solutions to common problems with the PowerLite 822p or PowerLite 83c. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Visit Presenters Online to access tips, templates, and training for developing successful presentations.

Solving Problems 87